MIDA Replay, Heatmap & Insight

MIDA is easy to use and gives us valuable insight into how customers interact with our website. The session replays and heatmaps make it much easier to identify areas for improvement. Their support team is also friendly, responsive, and very helpful. Highly recommend!

Had another app before MIDA but then when I started to search things MIDA ticked all the boxes and from the day I installed it, it started to record everything and give me details of what I needed most. Recommend MIDA for startups and also large retailers.

So far, so Good. As someone who has experience using Lucky Orange, I have to say there is something about this that just feels better with MIDA. I love that they are proactive in helping give advice to improve your store, and they hand out bonuses along the way. With Lucky Orange, it feels like you're on your own.
Their support team is friendly and very responsive.

I've just started using this app so I'm still getting use to everything but so far it's great. What I love most about this app is that you can see what visitors click on when they visit your store and I think that's awesome. It's like your owe surveillance camera.

I generally don't leave reviews but I've been using this app for a while now and I'm actually very impressed. What I really love is that you get 450 free sessions a month which is plenty for my new store. Every time I have had a problem I've reached out via chat and someone has gotten back to me quickly with an answer. You can also connect it to their Fraud app which helps filter out bot traffic. Highly recommend.

Really great first impression, been using for a few days.
Easy install and quick help via chat on an issue I had.

The heat map is going to be a changer! Having watched how people are interacting with my site I already have a list of modifications to improve conversion rate.

Thanks!

This is a great APP to use to understand where customers are coming from and what they are looking at in my store. I have only had the app a day, but it has proved useful for understanding where sessions are coming from. Only 4 stars as I wish there were more sessions given with the free version.

This is one of the coolest Shopify apps that you could add to your store. No other app can show you the real consumer journey of your users - it's like magic! It helped me test new additions to my product pages and thanks to the app, I also noticed that non-US users were loading my website with US currency, which I quickly fixed. Irreplaceable app!

Super cool application to add to your store. It allowed me to view replays of end user sessions to see where my store may be failing to grab attention, dead clicks, or for popular items to see what items are being viewed the most.
Customer support is quick and very responsive less than a few minutes and gave wonderful experience.
Once my business grows I would be more than happy to continue as a paid customer!

I think this app is great for my use case, but sometimes there are UI visualization errors when I watch session replays.