Reviews (177)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this direct mail platform delivers strong ROI and often becomes a top channel, boosting repeat purchases and LTV. It’s used for winbacks, post‑purchase flows, birthdays, reactivation, and acquisition/prospecting. They like the intuitive interface, real-time reporting, and deep integrations for granular targeting. Many highlight fast, on-brand creative, done‑for‑you strategy and execution, and proactive, “white‑glove” support that feels like an extension of their team.
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Postpilot is the premier service for sending direct mail -- and our rep, Randall, is great! They are fabulous and a great way to add another channel to your marketing efforts.
We are very pleased with Post Pilot. Our account person Jane' is very responsive and offers insights on the performance of our campaigns which is super helpful. PostPilot is a great addition to our digital marketing mix.
I have been continuously impressed by the capabilities and the team over at PostPilot (Drew is our account rep, he's great).
It's rare that a Shopify App deserves 5 stars, but because of the benefits x price x team over at PostPilot, it's a no brainer.
10/26 Update We continue to love this service. Post Cards are great and effective. Our new account rep Allison is fantastic. Very proactive, very organized and wonderful to work with.
Marina our account rep has been a true star and feels very much like a team member for us. Great product, exceptional customer service.
Post Pilot is incredible for our business. Tori is amazing to work with and is always willing to help with any of our requests. We have seen incredible results with Post Pilot as compared to other providers. We can't recommend them enough.
Julio and the entire PostPilot team have been absolutely fantastic to work with and I could not be happier with the results!
Great tool! Our rep Taylor is fantastic and makes managing a new channel a breeze!
Jay and the PostPilot team have been amazing to work with and keeping us around a 13 ROAS!!!
We've sent a few campaigns using PostPilot and the team always makes it as easy as possible. They are incredibly helpful and really take ownership in making sure things move along. We've greatly appreciated our support from our account manager, Randall!
Excellent experience with this company. Brilliant concept that actually works and easy to measure. And not only do they have a great creative and quick-turnaround creative team but their customer support is top notch (shoutout to Randall who held our hand through the entire process and was extremely professional). Highly recommend.
