Reviews (1,206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.
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This is honestly the best app on shopify! converts costumers like magic and the customer service are super friendly and responds in seconds(literally seconds) special thank you to ZEV he is the best costumer service guy i ever talked to and big big plus on his Hebrew language! keep it up guys :)
I am literally just setting everything up (like on day 1 of my 30-day trial) and I am BLOWN away by the quality of customer support! Bre has been so patient and understands what my issues are. She even recorded a Loom video to explain something! I am beyond impressed and super excited to see what this app can do for us!
This message is for the Shopify Community, I haven't been able to have a proper test so far. I'm just in the process of setting this App up, but I couldn't wait to share how impressed I am with the level of customer service they provide to make sure we get this done. I'll update this review after about the SMS Marketing capabilities.
Postscript is a well rounded SMS marketing app and so much easier and effective than email marketing. The support has been outstanding so far. We are truly impressed by this app. We have been using email marketing for years and do not know why we waited so long to make the switch to SMS marketing. Well worth the money. Keep up the great work.
LavooHookah.com
This app has been a must-have for our marketing funnel arsenal. I'm an owner of a digital marketing agency in Miami Florida, and trust me, my team and I have tried dozens of apps for SMS - none of them come close to Postscript. They make everything absolutely easy + incredible customer service/assistance from experts on not only their platform but on suggesting best practices for funnels.
Trust me, you wont go wrong with Postscript.
Be careful. They will lock you into a contract and auto renew it with no notice. We wanted to cancel but unfortunately we were about a week after renewal date. Instead of understanding our situation and charge a prorated fee or any other solution, they were asking a $7,392.42 buyout fee. They don't care, no exceptions, whatever your circumstances might be. We are stuck paying for this app for another half year even though we wanted to switch back to Klaviyo.
Working with Postscript is truly a privilege. The team support they provide, the ability to reach them anytime and get a response, was crucial for me. Our regular meetings have made us even more successful in SMS marketing. They stay ahead of the curve on SMS marketing developments. We left Postscript for a short time, but when we didn't see what we were promised, we returned. We continue with Postscript. Their team support, friendly staff, pricing, and contribution to the company's growth truly set them apart.
fast customer service. taylor was extremely helpful
Canceled my subscription and was still getting chsrged
Customer service on this app is amazing! I spoke with Meg and she helped me fast and easy. She walked the steps with me and made everything happen so quickly. I love this app!
