Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

October 29, 2020

Great service and customer support. Always I received solutions to my issues. The app is easy to use and has a lot of integrations.

Leota
United States
27 days using the app
Edited November 30, 2020

Shannon was so helpful with answering questions for me concerning uploading contacts. So excited to start working with postscript!

Cynthia Lumzy | HausofWigz
United States
3 months using the app
April 30, 2021

Segments and campaigns are customizable to just what we need. The support team is always helpful and responds to questions quickly.

JuneShine
United States
6 months using the app
November 9, 2021

Loving the app, great support! Love the platform, very easy to use. Love that this app specializes in sms. Would highly recommend!

Crownned
United States
28 days using the app
December 20, 2021

I've used other sms services before, but postscript is by far the best. I always receive such great service! Friendly and helpful.

Goal Five
United States
5 months using the app
June 28, 2020

Great app and great team supporting merchants on Shopify. I highly recommend this app to anyone looking to level up their SMS game.

Freedom Rave Wear
United States
About 1 year using the app
September 30, 2020

Has been a great addition to our customer communication, great conversions and customer service. Just installed on a second website!

Pretty Simple Wholesale
United States
2 days using the app
November 18, 2020

Bryan was extremely helpful via the chat. I'm looking forward to learning more about this app and expanding my marketing. Thank you

PejaAndAmari
United States
3 days using the app
Edited June 2, 2021

We love using Postscripts for our brand! It is extremely easy and efficient. Support team is excellent as well! Porshai is amazing!

Chvker Jewelry
United States
11 months using the app
November 26, 2021

This company had really fast customer service. I reached out and they immediately responded with answers to my questions. Thank you

EHC
United States
22 minutes using the app