Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

June 14, 2023

Just onboarded to the platform and had the pleasure of working with Meg! She's a lifesaver and couldn't have done it without her!!!!

Taylor Made Scrub Hats
United States
About 6 hours using the app
February 4, 2020

Great customer service, people open to feedback and always looking to improve. Segmentation capabilities are strong and easy to use.

BANGS Shoes
United States
3 months using the app
May 20, 2020

I finally got set up tonight thanks to Zev! He's the bomb.com! Thanks for all your help! Cant wait to see what this app brings me!!!

The Essential Shopper
United States
About 2 hours using the app
June 17, 2020

Great customer service, even after hours! Plus this app seems more effective than email marketing, especially for the younger crowd!

Image Obsession
United States
2 months using the app
Edited November 13, 2020

This was an easy way to get set up with text messaging our customers. The customer service via chat was very helpful! Very impressed.

Sunshine State®
United States
3 months using the app
December 7, 2020

The support team is very dedicated and determined to help you solve your questions. The app works good and the features are complete.

GFTD LA
United States
12 days using the app
October 22, 2021

Always available to help when I message them, very little wait - great team, very happy with them!
High recommend them to colleagues.

Belly Bandit
United States
Over 1 year using the app
July 11, 2020

This is the easiest app to install and is accompanied by an ALL STAR customer service. I was up and running in 10 minutes!!! Thanks!

iHeart Nature
United States
About 1 hour using the app
Edited July 24, 2020

Great customer service! Staff is friendly and helpful and honestly the app is actually working for my biz, so Im overall very happy.

pebby forevee
United States
7 months using the app
August 11, 2020

Best SMS tool for Shopify and really helpful support and service! If you're in need of a way to get started with SMS, look no further.

KIZIK
United States
7 months using the app