Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

November 24, 2021

Great app and support team! They helped with a small issue. They were friendly, warm and offered quick yet effective solutions. Thanks!

Moisture Love
United States
Over 1 year using the app
June 8, 2022

Postscript has been an excellent resource for our brand & their customer service team is top-notch! Highly responsive & super helpful.

Bella Ella Boutique
United States
Over 1 year using the app
June 14, 2020

This has been the best app I have used! The customer service is extraordinary, the set up is easy to use and I am so happy I installed!

JB Boutique
United States
10 days using the app
March 2, 2021

PS has been a very good partner for us in our DTC growth; their CS team is also very responsive and extremely helpful. Highly recommend.

🌵 Pricklee Cactus Water 🌵
United States
About 2 months using the app
April 19, 2022

Great customer service with very quick responses! Step by step guide on helping us resolve the issues we were having! Highly recommend!

Shipping Department
United States
Almost 2 years using the app
September 12, 2022

I love this app!! My ROI has really increased! Amazing staff/tech support also! Always so easy to handle any issues or questions I have!

High Cotton Boutique
United States
About 1 year using the app
February 22, 2023

After testing so many SMS software, POSTSCRIPT is the king of them all. Don't even consider any other solution. These guys are the go to

Lions Not Sheep ®
United States
Almost 2 years using the app
June 7, 2019

Abandoned cart campaign had instant benefits and the support has been great so far. Looking forward to seeing more features as they come!

hideAWAY
Australia
14 days using the app
May 6, 2020

Best Service and app ever. The team just spent a very long time with me to make sure I have what i needed! Highly recommend this app!

Steve Madden
United States
About 1 year using the app
May 13, 2020

I love the personalization, the ease of use and the results of Postscript! Best text service I've used. The analytics are so informative.

Allure Boutique WY
United States
4 months using the app