Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

June 8, 2020

Support is wonderful. Thank you Shannon and Postscript. This is worth every penny, expensive relatively but conversions have been great.

Pepetools
United States
3 months using the app
Edited July 29, 2020

Awesome App! Easy to use and customer service is awesome. Grew from 1000 to 12,000 subscribers with the easy “Grow List” option. Awesome!

Gritty Soul
United States
3 months using the app
August 4, 2020

Totally happy with the app. We can now communicate with our customers more efficiently!

Plus the customer service is absolutely amazing!

Miche Beauty
United States
22 days using the app
Edited August 10, 2020

Great customer service-so fast at answering my questions, easy platform to use---love the ability to add in a GIF via text message!

VerClare Boutique
United States
15 days using the app
August 18, 2020

Great customer service and great easy to use app! Customer support replies are very quick and equally helpful! Highly recommend this app.

F150LEDs.com
United States
About 2 hours using the app
September 17, 2020

Excellent customer service! I highly recommend. Installation was east to setup and customer service was quick to respond to my questions.

Shop 112
United States
1 day using the app
February 4, 2021

This is the best app you will find for SMS massive for your shop. The team support is amazing and very quick response. 100% recommended.

Vintage Boho Bags
United States
2 days using the app
December 16, 2021

Very intuitive app but when I have needed support, I've gotten GREAT support from the Postscript team (specifically Porshai and Michael)!

The Wanderful
Canada
About 2 months using the app
May 22, 2023

Great app since we started until now! Their customer support team is very responsive which is always a must with all these shopify apps!

Stella Cove
United States
7 months using the app
May 15, 2020

Super convenient and simple to understand- and if you get hung up, the team is very easy to reach and super fast at responding! Great app!

Talking Out Of Turn
United States
1 day using the app