Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

May 2, 2022

Great customer service, fast answers to my questions and will pass info on to our team. Speedy response time on Chat. Appreciate your help.

INVIGOR8
United States
10 months using the app
May 19, 2020

The best texting platform I think that is available right now. Ive seen huge growth with this app. Awesome customer service. Its a must get.

NF Supps
United States
2 months using the app
June 25, 2020

Great customer service! The platform is simple and easy to use. The analytics portion is helpful when your looking at the overall breakdown.

Contenders Clothing
United States
4 months using the app
July 28, 2020

Love this SMS software and to be honest the support is just awesome. Highly recommend giving Postscript a try! You will not be disappointed!

TuffWraps.com
United States
About 2 hours using the app
September 21, 2020

I am still setting everything up, but it seems very intuitive and you can get it going quickly. Zev and Shannon were very helpful. Thank you!

Amano Artisans
United States
About 5 hours using the app
October 21, 2020

Just getting started, but the support I've received has been super friendly and responsive! Looking forward to getting going with Postscript.

Lindsay Letters®
United States
7 months using the app
November 20, 2020

This app has been a dream so far. Really easy to set up automations and to run campaigns. Customer support is quick and helpful. I recommend!

Orcas Island Leather Goods
United States
About 1 month using the app
Edited November 30, 2020

So far Postscript has been incredible for our company! And the customer service is top-notch. Can't say enough good things about them so far!

Tough Apparel
United States
About 1 month using the app
December 18, 2020

I'm new to this app but their customer service is amazing and I'm really excited to see how it helps me market to my customers! So far 10/10!

Elaine Saige Boutique
United States
About 14 hours using the app
February 1, 2021

My chat experience today was great. Shannon helped me with all of my questions quickly. I’m excited to learn all of the features of the app.

The Curvee Boutique LLC
United States
16 days using the app