Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

November 18, 2021

Super great APP with super responsive customer service! Michael is awesome! Postscript has been a great SMS platform for our company so far.

Backpacker's Pantry
United States
8 months using the app
December 30, 2021

Support team is amazing! Fast, attentive and knowledgeable! Our shop is enjoying the help provided by all the team members so far! Thank you!

Valerie Beverly Hills
United States
16 days using the app
October 12, 2022

Super easy to navigate and the live chat option is the best one out there if I run into a snag! Faith helped out super fast and got me going!

Cornell's Country Store
United States
Over 1 year using the app
June 17, 2020

I just download the app and had some doubts but Zev help to figure out. Excellent customer service! Fast and very friendly, keep walking guys

TrueJoy
United States
About 2 hours using the app
September 23, 2020

Postscript has been very easy to use and I recommend it for sure. Everytime I have had a question, Shannon has went above and beyond to help.

ShopBeYouBoutique
United States
About 2 months using the app
September 30, 2020

The app is very easy to use and effective. Revenue has been increasing every month. The customer service is also amazing. Highly recommended.

Elitist
United States
Over 1 year using the app
Edited October 14, 2020

This app has been amazing for our store. There are so many excellent features. We did use a contractor to set up our text flows. So worth it!

Anchored Bliss
United States
23 days using the app
October 23, 2020

Amazing, amazing customer service. Hands down 10/10! Was able to resolve my problem right away and get things sorted so we can start running.

Pink Panda
United States
About 1 month using the app
May 18, 2021

Best SMS App and support EVERRRR.
Don't even think about using Attentive.
But maybe Klaviyo if you like to pay ore and have email + SMS going.

Cannanine
United States
4 months using the app
November 26, 2021

Setting up Postscript is pretty easy and Michael was available on chat very quickly and super helpful with getting my campaigns setup quickly!

J75 By Jump
United States
29 days using the app