Reviews (1,205)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

July 10, 2020

We are just getting setup, but the pre-sales support from Shannon was excellent, she answered all the questions I had. We'll report back with results once we are up and running.

Posterjack
Canada
31 minutes using the app
October 6, 2020

Super easy installation with a seamless integration for our current text list. Support is quick to reply and helpful with answers and not just sending links to a knowledge base.

Passionate Penny Pincher
United States
About 2 hours using the app
May 27, 2021

Great SMS app, super simple to set up and set up campaigns and automations. They also have a great support team who is quick to help and answer any questions - highly recommend!

StyleMeGHD
United States
21 days using the app
August 31, 2021

This app is great! customer service is quick and super helpful. We have switched over to this app to handle all our sms campaigns and they have worked with us to increase our ROI

Biolife Health and Wellness
United States
Over 1 year using the app
October 22, 2021

Recently installed this app and the Customer Service I received from Michael was amazing! He quickly and efficiently helped me with aspects of the app set up I was confused on :)

Grs Bijou Collection
United Kingdom
About 2 months using the app
August 20, 2020

Simply what a great product - the value is amazing but nonetheless the customer service is exceptional and fast! Thank you for that, highly recommended. Shannon you're a rockstar!

Tres Colori Jewelry
United States
9 months using the app
August 21, 2020

I'm loving the app so far. I love the abandoned cart feature in addition to the welcome series. Easy way to convert to sales which we've seen a spike in since downloading the app

Bask & Bloom Essentials
United States
17 days using the app
January 22, 2021

Love this app!! SMS marketing is the way to go. I am always receiving immediate feedback as soon as I send a text. Postscript also has amazing customer service :) thanks Shannon!!

Beyond Scrunchies
Canada
2 months using the app
October 2, 2019

Shannon was super helpful with getting things started with the app. OMG I'm up and running right now the same day!! Yall are sleepin on this app, can't wait to see what comes of it

Nappy Rutz
United States
About 5 hours using the app
January 20, 2021

Sylvia was such a great help when I had issues with the app. She was patient and detailed. I needed to fix my upgrade and it was difficult for me. Sylvia made sure to fix the issue

Just Move Supplements
United States
About 1 month using the app