Reviews (1,205)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

Edited April 13, 2022

Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding

Kino Clothing
Canada
About 2 years using the app
July 29, 2020

Awesome customer service! Pop ups converted very quickly and very effectively. Easy to integrate and when you can't figure out something their customer service is very helpful

So Fontsy
United States
About 1 month using the app
July 12, 2021

Morgen S. helped me so much change things around on my platform! I was so stressed thinking it couldn't get done but she was GREAT. I can't wait to start using Postscript more!

Calico's Boutique
United States
4 days using the app
November 29, 2021

I really love this app and plan to use it for our business for a long time to come. It generates sales that we would not have received otherwise. Customer service is fast too!

Small Business Sply Co
United States
About 2 months using the app
Edited November 15, 2022

Postscript is amazing! SMS marketing is a game changer! Their customer support team is very helpful! They answer your questions right away! If you don't have them, you should!

Style24
United States
3 days using the app
November 19, 2020

Postscript platform is intuitive and easy to use. And when I have questions the customer support via live chat has been awesome, quick to respond and resolved all the questions.

Del Mar Laboratories
United States
4 months using the app
September 3, 2021

I recently had a customer service chat with Alyssa and she was awesome! She was super helpful and quick with resolutions. Her quick and through response was greatly appreciated.

The Comfy
United States
8 months using the app
April 14, 2022

I used postscripts chat for the first time and I got Porshai, she was so pleasant and patient with my many questions! she helped me fixed my problems quick and easy. thanks girl

Secret Scents of Ella
United States
Over 1 year using the app
September 16, 2022

This app is the best I have found, extremely easy to use. Faith was quick to answer any questions I had regarding the app and what app add ons would integrate with their system!

Kentuckiana Fashion
United States
11 months using the app
May 18, 2020

Thrilled with our Postscript experience. Seamless integration, solid user interface, exceptional customer service. Shannon & their entire CX team is top notch. Highly recommend.

Big Blanket Co
United States
About 1 month using the app