Reviews (1,205)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.
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So far it has been really easy to use and their customer support is responsive and kind and helpful. We particularly enjoy the campaign flows feature, and the automations.
Customer support is great and very responsive! SMS is a new undertaking for our brand, and having the support when a question/problem occurs really makes all the difference
Easy to use...I love all the automations! I also love that I can add Gifs to my texts. I love that my shopify account is connected! By far the best texting app I have used!
We've tried a few SMS services and Postscript wins across the board. The customer support is amazing - Shannon has gone above and beyond to help us. Couldn't recommend more!
I use the app on a daily basis to help drive revenue through SMS campaigns and automated messaging. It has helped our business reach out goals much faster than we expected!
Meg was helpful and detailed. I had an additional set of questions and she got back to me promptly with an answer and diagram! Very pleasurable customer service experience!!
Unbelievably easy onboarding... smart / automated setup. Really personable and readily available support team as well, with a solid GIF for every situation (shoutout to Zev)!
This is one of those apps that's easy to understand, configure, and execute keeping your conversations with customer front and center. Great analytics keeps us on track too.
Postscript not only has the most amazing support, but their product is also top-notch. Every marketing SMS we send generates profit and the features are exactly what we need.
Just getting started with the app, but already excited for the capabilities it has. It's also refreshing to have a support team that's available quickly for trouble-shooting.
