Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

January 14, 2020

Not only have we been happy with the app, but their customer support team is also amazing! Shannon, who has patiently walked me through my millions of questions, is fantastic. I strongly encourage everyone to at least give it a try!

J.Forks Designs
United States
11 days using the app
July 8, 2020

One of the best apps if not the best shopify app out there. Match your Klaviyo flows on Postscript and you're going to be in a great place. It's a guaranteed ROI boost at a great cost. Zev on their customer support team is the best.

G&M Salon Apparel
United States
20 days using the app
September 4, 2020

I've installed this app in about two months ago, the amazing thing about it is that it's so easy to use and the most important thing is their support team they won't let you down and they will solve any problem you APPLAUSE TO THEM!

Racing Is In My Blood
United Kingdom
About 1 month using the app
November 4, 2020

Amazing customer service and overall help with set up, We've been super impressed with how easy integrations have been and are excited to get our list transferred over to really start sending to unlock the full potential of the app!

Mission Meats
United States
6 days using the app
June 20, 2023

Great experience using the platform and even better experience partnering with the customer support. Heard Alex speak on Chew On This and wanted to implement his idea. The CX team went above and beyond after hours.

Thanks Taylor!

Groove Life
United States
3 months using the app
March 12, 2019

Great app and support team! The founders are awesome and really understand the pain points of eCommerce owners so I am excited to watch this app grow! They're hands down the best MMS marketing app in the market (and I tried a ton!).

NaturAll Club
United States
About 1 month using the app
November 19, 2019

If you want to grow your revenue, and the bottom line this is the SMS application to use. With BESPOKE White Glove style service, I can't speak higher of the PostScript Team. We use this on all of our e-commerce brands and projects.

Piper Lou Collection
United States
12 months using the app
August 4, 2020

I had some issues with activation for my automations so I messaged support for help. It was 12:30 am EST and I was't expecting a response however they knew the issue that I was having and solved it promptly! Great customer support!

Preppy Pineapple
United States
14 days using the app
May 7, 2021

Just downloaded this app and I can already say I am very satisfied with this platform! Super easy to set up and a lot of the automations are already done for you. I'm excited to see what sms marketing has to offer to my online store

Three Cords Boutique
United States
About 23 hours using the app
Edited July 1, 2021

Postscripts has been an SMS game changer and a huge plus to using them is the team you have access to. They are crazy helpful and go above and beyond to make sure your account is set up for success! Travis and Ally have been amazing!

Detour Sunglasses
United States
9 months using the app