Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

November 30, 2020

So many good things about this company.
1. SMS in ecom just works (in general), it's a no-brainer.
2. They have super customizable campaigns & segments available.
3. The customer service is seriously Second-to-none. You won't regret it!

TempleTape.com
United States
Over 1 year using the app
Edited December 17, 2020

Shannon on their Customer Support team is so helpful and was able to assist me with creating a new list to alert our subscribers of products we're discontinuing. Plus the recharge integration is a huge plus! Love the Postscript team!!!!

Kopari Beauty
United States
About 1 year using the app
Edited January 15, 2021

awesome app. tried other options , but they weren't as efficient as Postscript. as long as they keep improving their platform , they will be best in SMS marketing. Also thanks Sylvia from their customer support team , she is awesome :)

Woodstone
United States
11 months using the app
August 26, 2020

We've been learning a lot about text marketing and always get quick responses to any questions or hiccups we find. Postscripts has been a great new tool we use through Shopify and their customer service is on point!

-Marketing Director

DIME BAGS®
United States
2 months using the app
Edited June 3, 2021

We've had such great success with PostScript and couldn't recommend it enough! Our account rep and all the Customer Service agents are always SO helpful, and the automation, campaign, and segmenting capabilities are incredibly effective!

Rex Specs
United States
9 months using the app
September 23, 2022

Great app. Love the UI and ease of use. Definitely a game changer for my business. Would highly recommend to anyone looking to scale their business and get more sales !:) Great customer support too. Talking to real people instead of bots

Ansyn Jewelry
United States
6 months using the app
June 29, 2020

Postscript is heads-and-shoulders above the competition. The best SMS app overall. Clean interface, quick revenue, easy integrations and GREAT customer service. Have never had to wait for answers to any of my questions. Highly recommend.

U Suck at Golf
United States
About 1 month using the app
Edited December 28, 2020

Great app! A huge plus for me to give this a 5/5 and going out of my way to leave a review is their customer service. New apps are always alien to me, but their CS (Bryan especially), answered all my questions and was very fun to talk to.

Cyrixs Health
United States
About 2 hours using the app
Edited November 29, 2019

Great app! Awesome features compared to some of the other SMS/MMS platforms out there.

The support is also fantastic. Super quick and super helpful especially during busy times like Black Friday and the Holiday season.

Definitely 11/10!

Obvi
United States
3 months using the app
June 15, 2020

Postscript is just great. I was surprised by how an SMS marketing platform can maximize your revenue. Every eCommerce business needs to use an SMS platform and Postscript is just a great option and their customer support is super helpful.

The MeatStick
United States
7 months using the app