Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

August 25, 2020

I'm just getting started with text marketing! Will be using in addition to newsletters for marketing and abandoned carts. Zev, with customer service, has been very helpful with templates & tips & tricks. 30 day free trial is also a winner!

CurlyCoilyTresses®️
United States
1 day using the app
August 10, 2021

Fantastic app. When you install this it setup the most obvious sequences by itself and with minimum intervention it starts making you money right away.
In top of that, the customer service team does an outstanding job and works very fast!

NU3
United States
About 1 year using the app
August 5, 2020

Great support! lots of flexibility to configure different flows for mobile vs desktop, and the ability to tie a click from an unidentified mobile device through to checkout so it gets properly associated with the shopify customer is clutch.

The Feed
United States
29 days using the app
September 27, 2020

We just started using the app but the onboarding was very easy and straightforward. We got immediate sign ups after integration. We had a couple questions and customer service was awesome and the response time was very fast! So far so good!

Paris Laundry
United States
1 day using the app
October 28, 2020

Postscript is amazing. Blown away by what it can do. I'm very excited to see the results, best SMS app I've seen! The onboarding was so easy and fantastic. Thanks Andrew for building something that actually is helpful to new customers!!! :)

SolaWave
United States
17 days using the app
February 2, 2021

Great app and Team. Support is so quick to respond and very helpful. Have very much enjoyed working with Steadman and the whole team. Their Shopify and Klaviyo integrations have made creating segments/campaigns on the fly easier than ever.

poshpeanut.com
United States
6 months using the app
December 27, 2018

Postscript is one of our highest ROI marketing channels. It's a no brainer for Shopify stores, especially ones selling high value products. We use it to send abandoned carts along with some occasional promotions and the return is very high.

Hybrid Racing
United States
About 1 month using the app
May 14, 2020

This app is amazing! I shopped around a little before deciding on an SMS app. I love the integration with Shopify and Klaviyo but I really love the customer service. They are quick and very helpful, I never feel like I'm bothering them.

Elle Vie Body Products
United States
About 2 months using the app
May 20, 2020

I just love the Postscript App. So easy to use. Customers love it and it's a money maker. You absolutely can't lose. Best of all the support is top-notch in every possible way. Kudos to Zev for swift and accurate help with my concern today.

SPLITS59
United States
9 months using the app
June 29, 2020

Good app for SMS and integrates well with many other tools. They lowered the price to make it more affordable and we use it to add five figures a month in sales to our store. Support is generally quick to respond and take care of any issues.

ellyandgrace
United States
Over 1 year using the app