Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

Edited September 11, 2020

Amazing customer support (I interacted with Shannon and Zev), their chat bubble answers questions so quickly! Very happy so far. They have pre-built automations which are big time saver! Excited to use this for our DTC business as we launch.

Farmers Juice
United States
14 days using the app
September 23, 2020

This app is the best! It is so easy to use and any problem that I have, their customer service team is right there to help me immediately! They are super patient and help us with any and every question that we have! I highly recommend them!

Raptor Power Garage
United States
2 days using the app
November 12, 2020

I was grinding my teeth with the thought of asking people that came to our coffee truck for an email address. POSTSCRIPT!... You guys are DOPE! If you guys are in the Long Beach, CA area... please visit us. Coffee is FREE for the whole team!

Carmen's Coffee
United States
1 day using the app
February 27, 2020

Easy to use, straight forward and overall a great service. The customer support is outstanding. They respond quickly and never leave a question unanswered! They are always available for help and full of knowledge on how to best run campaigns.

Ryan And Rose
United States
About 1 month using the app
July 28, 2020

omg i love this app perfect for one on one connection with my customers. not to mention the amazing customer service with this app omg i'm in love very helpful and funny. i feel safe and welcomed 100% recommend downloading this awesome app

Lulu’s Holistics
United States
5 days using the app
Edited August 5, 2020

We at agood.com, use Postscript for all International customers and the power of what you can do with the platform outcompete all other options. Especially if you are looking into customisations and subscriptions.

Customer service is 5 stars

A Good Company
Sweden
3 months using the app
Edited April 30, 2021

Michael helped me out with much patience and expertise. I really appreciate Postscript and their team for helping me drive my business forward with confidence. SMS is a gamechanger and Postscripts OWNS it. Great app and excellent team/service.

Fearless Mind
United States
5 months using the app
July 19, 2021

Just getting started with PS but our experience so far has been awesome. Set up was super easy and customer support is amazing. Platform is very user friendly and it sounds like they're working on a bunch of integrations at the moment. Stoked!

MySpikeball Portal
United States
3 days using the app
November 1, 2020

Amazing! Has only been a month and we have seen a major shift in the way that people have been able to connect, sign up, and shop. Also, the support team is just great. Had help today (a Sunday afternoon). Couldn't be happier with the results.

Annonymous Apparel Co
United States
2 months using the app
November 10, 2021

I'm new to Postscript but can say their customer service and support has been really helpful! Their integration with Shopify makes it easier to quickly see various segments and user types versus downloading reports and manually sorting it out...

Black Magic Supply
United States
Over 1 year using the app