Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

April 22, 2021

Been using Postscripts for a couple of months now. The platform is very easy to use and integrates with ReCharge, which is a huge bonus. We've seen great results with the automations and campaigns we've set up. Customer service is very friendly and helpful!

Som Sleep
United States
7 months using the app
Edited May 11, 2020

My sales have grown since starting using this text program..it is my 3rd to use and by far by favorite! It makes it so easy to send good quality text that result in sales. I love that you can also add emojis to your text group as well as gifs and pictures. :)

Country Lace Boutique
United States
3 months using the app
January 20, 2021

Great customer service, direct integrations with most of the apps we use which allows us to customize our communications on sms in a seamless way. Their team is always open to explore new ideas presented by clients and they make changes fast. Highly recommend.

bioClarity
United States
Over 1 year using the app
June 11, 2020

Love Postscript! It's robust and effective while still being useer-friendly and practical. We're seeing an ROI 3x better than email and conversion rates 60% higher than our site average. I highly recommend every marketing team to add Postscript to their stack.

MOUTH
United States
2 months using the app
November 10, 2021

Loving Postscript so far! We switched from Yotpo/SMSBundle to Postscript a few months ago and the support from our rep David O. has been phenomenal. Definitely the best experience I've had with any app/software company I use. Keep up the great work Postscript.

Nectar Bath Treats
United States
4 months using the app
May 6, 2019

Hesitant at first because of prior experiences with SMS, however, once I met Alex and the team and got a better understanding of the "crawl, walk, run" process, I look back wondering why we didn't start sooner! Top notch product and top notch team at PostScript.

Grinds Coffee Pouches
United States
3 months using the app
July 22, 2020

I've been dealing with Zev mainly, he provides excellent customer service and I initially thought it is his app as he replies so quick and wants to genuinely resolve any issues asap. The app is awesome. Very affordable. Great chat support. I highly recommend it.

Peppy Co
Australia
25 days using the app
November 11, 2021

Postscript is an INCREDIBLE app. The automations are insane and convert super well. The team is super on top of everything and REALLY understands e-commerce. They are ultra responsive and overall we are just over the moon with Postscript! 10/10 would recommend!!

Vapor95
United States
5 months using the app
December 20, 2018

Seriously this is the best SMS app on the market. During BFCM we spent $4k on a campaign through this app and generated over $69k in sales. That's a ROAS of 17.2!!! That is almost unheard of in the eCommerce industry. Couldn't recommend this product highly enough.

GearBunch
Australia
About 1 month using the app
September 25, 2020

I have been using it throughout the trial and it has already been great. I have made money already. I look forward to learning more and using text marketing to scale my business. Also, customer service is responsive, proactive and super helpful. Shannon is a gem.

Demosea
United States
25 days using the app