Reviews (1,204)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.
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I was experiencing what I thought was a systems issue right before launching a campaign Shannon was amazingly supportive and patient helping to resolve my human error and taught me something else I had overlooked previously. Love the system it pays for itself each month!
I'm gearing up for our product launch and wanted to make sure my SMS collection was setup properly. Ellie in Sales and Kyler in Support have been incredible in getting me set up and onboarded. They've been super great about turnaround as well with respect to my requests!
I am very happy with Postscript SMS Marketing. You can't say enough good things about the platform. Faith was very helpful and super pleasant! She even sent me a guided video to teach me how to resolve the problem if it presents itself again in the future. Thanks Faith!
So far this app has been a lifesaver. Super friendly user experience and easy to pick up. Customer service is also top-notch. We've seen conversions in just a few days. Any issue I've run into Michael has been able to resolve in just minutes. Couldn't recommend it enough!
I love this app because it's one monthly price, the trial was 30 days which gave me so much time to adjust to the system and literally fall in love with it. The automation was set up with a lick of a button. I love how I can insert gif into my automation to make it my own.
Ellie, Sean and Shannon went far and beyond our expectations with continued assistance and answering any and all questions. This app is amazing and love how it includes pre-built automations which makes it so simple to use ! Super excited to use this app for SMS marketing.
Postscript is awesome! It's pretty intuitive to use the app & I love the support team. Both my CS manager David, and the broader support staff (most recently Kyler) have been available & eager to help as we navigated the switch to PS from another app. 10/10 would recommend
Postscript is awesome - It's like Klaviyo for SMS. The targeting and segmentation capabilities are very robust, and it's quick and easy to set up automations and campaigns. The team at Postscript is also amazing, super responsive and helpful. Thanks for all your help, Sean!
We get hit up constantly by other SMS companies vying for our business, but we always tell them 'we're good'. Postscript has everything we need and more.Tons of flexibility + integrations. We have always had a great experience with my account manager and support. Great app!
This app is great and the customer service is even better. I've contacted them NUMEROUS times and they always answer promptly and help me sort out my issues no matter how complex or how long it takes. SMS marketing is necessary and Postscript is the official platform to use!