Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

December 20, 2018

The App has been amazing! I have seen an instant ROI - way better than email or any other channel. Also - the customer support is incredible. Additionally - their product roadmap seems to be heading in the right direction - cant wait to see what they come up with!

ocelotmarket.com
United States
24 days using the app
June 16, 2020

I have tried quite a few SMS platforms out there and I think I will stick with this one. Support is really great & responsive and there're so many options for segmentation in order to refine my marketing which is what I need. The UI is also easy to use. I like it!

Blessed Be Magick
United States
20 days using the app
Edited November 30, 2021

Everything about Postscript is A+! The platform, UI, UX, and the team! They're really dedicated to helping you grow and we've already seen such an improvement in our customer engagement and sales, thanks to them! Can't recommend enough - they're seriously the BEST!

Hanalei Company
United States
26 days using the app
September 24, 2020

Great customer support and great service! We worked together to solve an integration issue and the support was always there to help! Good job! The platform itself is well done, has some great feature and all you need to send and automate your SMS processes.
Big fan!

Kettle & Fire
United States
About 1 year using the app
Edited February 23, 2021

We've loved using this app to update customer on new product launches and sales. Our informational content hasn't done as well through this medium, but great for quick reminders. The team is super helpful. Integrates with other apps seamlessly. Definitely recommend!

Giordana Cycling
United States
5 months using the app
October 14, 2021

PostScipt has been a game-changer for our re-marketing efforts. We recently crossed the spending threshold to have dedicated PostScript account support, and Travis Y. has been an incredible asset. Now we are seeing even faster list & revenue growth than ever before.

ChipMonk Baking
United States
10 months using the app
February 4, 2021

I just added this app and so far it is great! Customer service is amazing! I messaged Sylvia for help with keywords while on trial mode and she was fast & incredible! Shannon also helped me and she was so awesome! Hoping to make this app permanent for my hair company

Cambodian Hair Freak LLC
United States
11 days using the app
February 27, 2023

Just got introduced to postscript and I had maggie walk me through the basics for me she was extremely helpful, patient and knowledgeable. It was a smooth transition from the app I was using and I'm glad I switched over. Postscript is beginner friendly and I love it !

SHOP J BLAIR
United States
4 days using the app
December 28, 2018

Since downloading this app I have been able to push sales through my text messaging marketing. I have also added the incentive for people to sign up on my homepage for 15% off their purchases. I have had customers use it! Great customer service too! I highly recommend.

WagSwagCo
United States
About 1 month using the app
October 5, 2020

So far Postscripts has been an awesome app for us! A massive upgrade over the old service we were using. The support they've offered thus far is also second to none. Shannon and Zev have been top notch! Highly recommend if your trying to take your SMS to the next level!

Insane Labz
United States
5 days using the app