Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

August 22, 2019

The customer service with this app is the absolute best! Sean answered all of my questions promptly and was able to get me started on this awesome app in minutes. I highly recommend this to any and all businesses out there looking to scale and grow their marketing campaigns.

Turquoise TeePee
United States
10 months using the app
November 30, 2020

Makes texting customers easy! I was able to set up my account within minutes and launch my first campaign same day. Luckily was able to onboard people into my text group and have been able to capitalize on it for the Holiday Season! Thank you to Zev and the team @ Postscript!

Portland Gear
United States
5 months using the app
June 26, 2023

What I love the most about Postscript SMS marketing is how quickly the team responds when I have questions to ask in the chat. There's no waiting time and they're super helpful. Even if you have questions on the weekends they get back to you first thing on monday via email.

Wholesome Story
United States
5 months using the app
June 26, 2019

Using this app for better promotions, and their customer service is beyond fantastic! Dan and Sean are a click away, and have all the answers! Thanks so much for the amaing tool and customer service. Much appreciated, and hard to find today. Rebekah | Polder's Old World Market

Old World Kitchen
United States
About 6 hours using the app
Edited June 28, 2019

I love postscript! We've tried 2 other sms apss and postcript blows them out of the water! Very easy to use, great interface, amazing support that gets back to me quickly. By far the best sms app out there for shopify stores and ecommerce in general. We love this app at goPure!

goPure Beauty
United States
3 days using the app
January 25, 2021

Great product - I love the integration; it really makes a big difference in sales and engagement; good value and user interface; and very, very helpful team. Hoping they integrate with more email platforms than Klaviyo, but for a good deal for Shopify SMS/MMS, it can't be beat!

pinupgirlclothing.com
United States
2 months using the app
September 1, 2020

Easily one of the best experiences with any Shopify App. The platform has been a great channel for our growth and is easy to use. Perhaps most importantly—the Postscript team is top-notch. Hands down the best support team I have worked with since launching our brand at Run Gum.

Run Gum
United States
About 1 year using the app
September 4, 2020

Best SMS app out there... I can not suggest this app enough.

Unbelievable functionality and integration, advanced segmentation and most importantly, great customer support.

Pair this with the Messenger Mastermind Podcast and make yourself millions.

You're welcome in advance.

Constantly Varied Gear
United States
Over 1 year using the app
September 10, 2020

Today I had the pleasure of working with Shannon from Customer Support. Shannon went well above and beyond my expectations! Not only did she help me with my original questions, but she helped to take my Postscript app to a whole other level for my business! Their CS team ROCKS!

Dash Of Sparkle Boutique
United States
About 1 month using the app
July 5, 2023

So far so good with Postscript! We are new to the platform and the onboarding and set up with Lauren and Shannon has been smooth sailing. Needed some quick attention to ensure my integration was set up completely and Taylor was all over it. Super helpful. Excited for more to come!

Intimate Rose
United States
About 2 months using the app