Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

June 23, 2021

Sylvia, Tyler, and Morgan have been great resources when the app gets a little confusing! Though the app itself is generally pretty easy to use. Any confusion on our end was mostly about when you schedule campaigns vs when you are billed for them.

Wanderer Bracelets Inc.
United States
2 months using the app
November 4, 2021

Postscript has been amazing at not only getting us started with SMS Marketing but also helping us excel at it!! We immediately started to see returns on our text campaigns, and the PS team is so helpful and responsive too! Highly highly recommend.

RAREFORM
United States
12 months using the app
December 13, 2021

Kyler from Postscript was AMAZING! I explained my question and she helped me in no time. No back and forth, no confusion, just a clear and concise solution and that's all I needed. She's the best and I'm so happy with the service she provided me!

Nominal
United States
17 days using the app
December 19, 2020

The Postscript App allowed me to quickly build my text messaging program and my customers love being able to get a discount just for signing up! I can also tell immediately after sending out a message what traffic I have from it on my Shopify store.

Apple Girl Boutique
United States
Over 1 year using the app
May 9, 2023

S/O to Taylor! There was an issue with one of our automations and her and the engineering team didn't stop investigating it until they found a solution even though I was about to move forward with plan b. Their team and level of support can't be beat.

MUD\WTR
United States
8 months using the app
February 6, 2019

We recently started using this app and its been incredible not only the service they provide but also the customer support team they have. We had an issue we needed to get resolved and thanks to Alex and their team they were able to help us immediately!

Madera Outdoor
United States
5 days using the app
July 28, 2020

I had a few questions on how to add my subscribers list. I was currently using another app and wanted to try Postscript. I stated a chat with Zev and he really helped me out. Quick responses and easy to follow steps. Can't wait to start using postscipt!

Lumily
United States
About 2 months using the app
March 28, 2022

Great prices and great support. Everything works perfectly, though I hope they fix their forms so that they can collect emails and phone numbers at the same time rather than one after the other. Other than that no complaints and I definitely recommend.

RAVESUITS
United States
11 months using the app
December 7, 2020

I was having a little bit of hard time understanding and editing the page but Sylvia was such a big help, she edited everything for me and even made a little video so I can do my edits next time, I have had already good sales from just the subscribe pop up

Mayramunoz.me
United States
7 days using the app
January 22, 2021

We've been really happy with our decision to go with PostScript. We researched a few other options and felt like they offered the greatest value for the features. It's super intuitive to use and the return on investment has been really impressive thus far!

English Rabbit
United States
3 months using the app