Reviews (1,207)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

October 12, 2022

Faith was great! She helped me out with a question I needed to improve our Desktop and Mobile Popup!

Slick Woody's
United States
About 1 year using the app
July 3, 2019

That app works great and has a lot of functionalities. Their customer service is very helpful as well.

Herb Affair
United States
22 days using the app
May 16, 2020

AMAZING customer service! They went above and beyond to make sure my on-boarding process was seamless!

GaBBY Bows
United States
About 4 hours using the app
June 8, 2020

Excellent tool, support and resource. A++ tool! Thanks Shannon for your excellent onboarding and help!

Well Woven
United States
28 days using the app
August 3, 2020

This is a Great App! It has increased sales and conversions. They have great customer service also!

Go Forth Goods ®
United States
4 months using the app
July 14, 2021

GREAT HELP I would recommend them to anybody very helpful and easy to use app with my online store. =]

FORSAIL
United States
18 days using the app
September 24, 2021

Super easy to use, great customer service, and most of all it REALLY boosted my sales. Thanks so much!

Oak&Pearl Clothing Co
Canada
7 months using the app
November 5, 2021

i needed some help and bre fixed the bug and was able to get it up and running! great customer service

Mai Cases
United States
About 1 month using the app
May 8, 2020

Hands down the best SMS platform. Responsive CS live chat, tons of features, what more can you ask for.

ATH Organics
United States
8 months using the app
Edited June 8, 2020

Shannon was amazing. She was super nice and answered my questions . I appreciate good customer service.

Lavish Looks
United States
8 months using the app