Reviews (1,207)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

Edited June 9, 2020

Great CX support! Super helpful for people who are totally new to SMS. I wish I could give more stars!

TUSHY
United States
19 days using the app
June 2, 2021

Fantastic app. No issues with setup. Probably some of the best live chat support I have ever received.

Pins and Aces
United States
10 months using the app
September 15, 2022

Great customer service. Faith was very efficient and got me the help I needed early on in the process.

Xolani Beauty
United States
13 days using the app
January 10, 2019

Awesome app! I got my first sale on the first campaign I sent out. I love their abandoned cart feature!

Cru Day Spa
United States
15 days using the app
Edited September 14, 2020

Great App! Easy to run marketing campaigns. Always updating features! CS is on point - always helpful!

Shop The Soho
United States
Over 1 year using the app
Edited October 15, 2020

great customer service so far. just started with them--hopefully it brings lots of sales thanks, -Julian

Official Exclusive
United States
16 days using the app
Edited October 21, 2020

Great app and customer service, they have been helpful and the back end is intuitive. SMS is the future.

Braxley Bands
United States
16 days using the app
Edited October 29, 2020

Blows the competition out of the water, ease of use and great staff responsiveness in the chat function.

Over Easy
United States
3 days using the app
November 4, 2020

Fantastic customer service, I had a problem that was my fault and Sylvia fixed it super fast and simple!

Juneberry Avenue
United States
About 2 hours using the app
December 11, 2020

Easy to use after a bit of trial and error. Really clean and straight forward. Amazing customer service!

Rad River Co.
United States
2 days using the app