Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

November 10, 2021

Porshai was very helpful . A great App , easy to use and very efficient app with great team behind it . They quickly reply to all my questions every time. they are are the best when it comes to automation and customer service. the webinars or training that they do helped me a lot to understand the app and marketing in general. Keep up the Great Work !

Bahawat
United States
About 1 month using the app
November 29, 2019

Outstanding app for SMS and MMS. Since installing this we've opened an entire 7 figure/yr revenue stream we didn't have before, instantly. Text message marketing has also been really fun. The support team at Postscript has been so good as well, always responsive, even during the high volume times on Black Friday. Great app, great support. Thanks Sean!

UMZU
United States
4 months using the app
September 29, 2020

This app is very user friendly and makes text message marketing so simple. I’m so happy I came across this app, and the customer service is amazing! Anytime I need assistance with anything they are very punctual and more than willing to provide me with the help I need. Post Script is definitely my go-to when marketing any sales or promotions via text.

Social Theory Co.
United States
About 1 year using the app
October 14, 2022

Excellent customer service. Extremely responsive and helpful. I get nervous utilizing apps with my website because i dont totally understand the back end. This company addresses any questions immeditely. Its also my first SMS marketing app ive downloaded. Great layout, easy to use, cant think of anything else i would need out of a service/app like this

Christmas Trees In The Mail
United States
About 23 hours using the app
November 18, 2021

Launched my collection today and had an issue with a code. Went right to the chat for assistance and spoke to Kyler. Not only did she help me figure out what was going on, but she also provided me some super helpful links to learn how to use Postscript more effectively. A win win! Can't wait to see how much more impactful this app will be to my business!

Style House Tuesday
United States
7 months using the app
May 3, 2019

Our team was hesitant because we don't have a ton of experience managing SMS but the Postscript team was extremely responsive and recommended best practices that actually worked! The app is intuitive, comprehensive and easy to manage and track performance. We are especially impressed by their customer service and regular updates based on customer feedback too!

Copper Cow Coffee
United States
About 1 month using the app
April 8, 2023

I changed to their new plan - "charge by usage" - like four days ago, to save some money because I didn't use SMS Marketing as much. I went from paying $50 a month, to being charged $987 in three days out of nowhere. I literally sent out two campaigns and have 511 subscribers.

Before this, I used this app occasionally and it went well, but this was outrageous.

Candid Society
United States
Over 1 year using the app
September 22, 2020

Even if the app sucked, the level of support these guys offer is beyond anything I've ever received. I'd totally give a great review on that alone. Luckily the app itself is actually amazing and I've already generated a 3X ROI on what it would cost for the paid version after 1 week on the trial. Definitely going to be fully implementing and scaling with this one!

One Million Acres
United States
16 days using the app
Edited November 15, 2021

We are happy customers of Postscript since 2019! It's one of our biggest marketing channels. We love SMS marketing because it's so easy & the ROI is huge! I've especially loved working with Tara our dedicated Postscript guru! We meet on a biweekly basis & it's been a huge help. Our SMS sales have significantly increased since working with Tara! It's been great :)

BeanGoods
United States
Almost 3 years using the app
Edited November 20, 2020

We shopped around with multiple SMS platforms before landing on Postscript (recommended by a friend in the industry)! We love their support (shoutout to Bryan + Zev), functionality, and usability of the product. It's already added so much value to our team. They offer affordable prices, great integrations, and lots of functionality compared to others we reviewed.

The Groomsman Suit
United States
About 23 hours using the app