PreProduct pre‑order

PreProduct pre‑order

Reviews (108)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants describe this as a powerful, reliable pre-order solution for launches, long lead times, and demand validation. They value flexible payment options (register interest, deposits, pay at shipment), mixed-cart controls, customer self-management, and integrated emails. Many say setup is quick, works well with Plus and ERPs, and fits store themes. Support is frequently praised as fast, hands-on, and willing to customize and add features.

March 18, 2024

Oli & the team at PreProduct are the best in the business when it comes to service & app support. Understanding, prompt & willing to step in and help no matter what the request. Allowed us to run a very smooth pre-order process over a 12 month period. Highly recommend.

Hilo Sports
Australia
11 months using the app
February 16, 2024

Really easy to use and we crowdfunded our product successfully with PreProduct! So much cheaper than Kickstarter too. Whenever I encountered technical problems, the customer service was fantastic and was able to assist in any troubleshooting. Communication via email was easy.

Fuzzy N Chic
Singapore
3 months using the app
February 9, 2024

This app is perfect for what my business needed. It was hard to find an app that would allow me to defer capturing payments until a specified time. The support team is also great. I'll be using PreProduct for all of my future product pre-orders.

Grimmsbrook
United States
4 days using the app
November 1, 2023

Pre-product went above and beyond to help integrate this app with another essential app on my store, their customer service was excellent- not only spent hours integrating the new app, but also kept me in the loop and contacted me regularly. Additionally the app is brilliant, is exactly what my business needs and gives the ability to keep customers informed without hassle.

The Muzzle Movement
United Kingdom
11 days using the app
September 28, 2023

This plugin was exactly whet we needed for our pre orders. The one issue was it didn't interact with our engraving plugin. With just a few emails they were able to add the needed variables to pas the information to our order page. Very happy with the interaction and the product.

My Store
United States
30 days using the app
Edited January 13, 2026

We work in a very niche market and Oli and PreProduct have been so amazing helping us get set up and customizing our store. I thought taking pre-orders would be a nightmare, but with PreProduct, it's been incredibly easy. Thank you guys for making this a seamless experience! I highly recommend this app!

*After using PreProduct for 3.5 years, I would like to double down on my previous comment. This is hands-down one of the best apps we have!

Paragon FX Group
United States
Almost 4 years using the app
January 30, 2026

PreProduct is easily the best pre-order solution we’ve used. Beyond the app’s performance, the support team is outstanding.

They are incredibly responsive and always come back to us with actual solutions rather than generic answers. They made our entire experience seamless and were genuinely helpful at every turn.

We are really impressed!

A Living Poem
Canada
2 days using the app
January 19, 2026

This app was really easy to set up and use throughout my pre-sale campaign. Highly recommend.

Kennedy Parker
Australia
Over 1 year using the app
December 28, 2025

Love this app! Super easy to use and zero customer issues. If you want to keep ads and sales going while you restock key products, this is the app for you!

www.holywaterbracelet.com
United States
1 day using the app
November 26, 2025

Really robust feature set for running efficient preorder campaigns. Great support!

WILD WEBSHOP | Sisux OY
Finland
2 days using the app