Reviews (169)

Overall rating
4.4
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is ideal for custom printing and apparel, handling complex, high‑volume work across many product types. They highlight flexible, print‑style pricing, multi‑side design with text, graphics, and uploads, and SVG/vector outputs that save production time. The editor is highly configurable, branding is easy to match, and merchants praise the clean interface, long‑term reliability, and exceptional support with live help and custom implementations.

February 25, 2025

this app works great for customized products, and the customer service is so fast and good

SpacyGas
China
Over 2 years using the app
ParseLab, LLC replied February 26, 2025

Thanks so much for your kind remarks, we are beyond thrilled to know that you find InkyBay apps useful for your stores customized products. This is also satisfying to know that you find the customer service fast and well capable to solve your issues. Our support team is active all around the clock so whenever you face any issue feel free to reach us through live chat, email, or schedule a live meeting.

October 30, 2024

Sehr zuvorkommender Support, lässt sich Zeit und schreibt sehr schnell zurück. Die App selber hat ein wenig ein Darstellungsproblem im Backend dass ein Teil in Englisch und Deutsch angezeigt wird aber man versteht es schon. Ein absolutes Must Have für alle die costum Produkte anbieten wollen

Veos
Switzerland
About 16 hours using the app
ParseLab, LLC replied November 1, 2024

Thank you for your kind feedback! We're delighted to hear that you've had a positive experience with our support team and appreciate the quick responses.
We appreciate your note on the display language in the backend, and we’re always working on improvements to ensure a seamless experience. It’s fantastic to know that Inkybay is helping you offer custom products effectively and is a must-have for your business.
If you have any further feedback or need assistance, please don’t hesitate to reach out. We’re here to support you and truly value your trust in Inkybay!

September 6, 2024

Great app to work with!! Support is awesome and it works very well for personalized tumblers!!!

Master Holder
Mexico
8 months using the app
July 16, 2024

This is indeed an amazing app.
It meets all my needs!
Also the support team is super helpful, help me fix all my issues promptly!!!

Wowtechpromos
China
About 2 hours using the app
June 26, 2024

J'amais été aussi bien servie sur un soutien service et donne vraiment le gout d'utiliser leur plateforme qui est génial meme rajouter un bouton devis c'Est tellement apprécier je recommande se plugin qui est super bien fait et le soutien techniques est juste woow

Impression J'en ai plein ma tasse
Canada
2 days using the app
April 26, 2024

the support is simply great. If I have a problem or want to have something adjusted, a message in the live chat is enough and you get help. Great program and great support. I would recommend it to anyone

BLITZPFEIL24 by Jahn Industrieschilder/Etiketten GmbH
Germany
14 days using the app
ParseLab, LLC replied April 29, 2024

Thank you for your positive review of Inkybay! We're thrilled to hear that you've had such a great experience with our support team. Providing excellent support is one of our top priorities, and we're glad that our live chat assistance has been helpful whenever you've needed it.
We're delighted that you find our program to be great overall, and we truly appreciate your recommendation. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and are grateful for your support of Inkybay!

April 23, 2024

very good service, oberyn made every thing to make my design lab so that i want to have.

PRINUP
Germany
8 days using the app
March 17, 2024

The team at inkybay is the best custom service team that I have experienced on this app. We have a pretty complex customizer we are building and they were helpful with every step of the way. They are responsive, quick acting, and make sure the customer is satisfied with the result. HIGHLY RECOMMEND!!!

NEXTGRAVE
Germany
About 1 month using the app
ParseLab, LLC replied March 19, 2024

Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with the Inkybay customer service team.

Building a complex customizer can indeed be challenging, and we're delighted that our team was able to assist you every step of the way. It's fantastic to know that they were responsive, quick to act, and dedicated to ensuring your satisfaction with the result.

Your recommendation means the world to us, and we're committed to continuing to provide top-notch support for all your customization needs. If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing Inkybay!

March 11, 2024

App semplice e assistenza sempre disponibile per aiutare. Ottima applicazione.

digimakestore
Italy
About 2 months using the app
ParseLab, LLC replied March 13, 2024

Grazie per il tuo feedback positivo! Siamo entusiasti di sapere che trovi Inkybay un'applicazione semplice ma eccellente per le tue esigenze. Fornire strumenti facili da usare e un supporto affidabile è importante per noi e siamo lieti che tu abbia avuto un'esperienza positiva con entrambi.
Se hai ulteriori feedback o se c'è qualcos'altro con cui possiamo aiutarti, non esitare a contattarci. Siamo qui per aiutare e apprezzare il tuo supporto a Inkybay!

November 13, 2023

Great Support and so fast. We´re new with Inkybay and have a lot of questions. Every question is answered and taken seriously

Bavariastore - Drucksaal
Germany
5 days using the app
ParseLab, LLC replied November 15, 2023

Thank you for sharing your positive experience! We're thrilled to hear that you've had a great support experience with Inkybay. Welcoming new users is a priority for us, and we're glad that your questions have been answered promptly and with the attention they deserve.
If you have any more questions, need assistance, or have further feedback to share, please don't hesitate to reach out. We're here to help and ensure that your journey with Inkybay continues to be smooth and enjoyable. Welcome aboard, and thank you for choosing Inkybay!