Reviews (169)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is ideal for custom printing and apparel, handling complex, high‑volume work across many product types. They highlight flexible, print‑style pricing, multi‑side design with text, graphics, and uploads, and SVG/vector outputs that save production time. The editor is highly configurable, branding is easy to match, and merchants praise the clean interface, long‑term reliability, and exceptional support with live help and custom implementations.
Refine
-
By rating
The Inkybay team has been incredibly friendly and highly professional. Every time I faced an issue, they were quick to help and provide support.
The app works great, and the best part is that it’s highly customizable to suit your specific needs.
I would especially like to thank Ryan, Orrel, Noah, Hendrix, Anthony, Jeff, and the entire Inkybay team for their outstanding service!
Thanks so much for your kind remarks about our product customizer app and your appreciation for our team.
We're glad knowing that our app with product configurator greatly benefitted you with all that amazing customization features. It is satisfying for us to know that our support team could guide solutions to you with professionalism.
From the entire team of InkyBay, thanks again for your recognition and we sincerely appreciate it. If you need any further assistance at any point of your InkyBay journey, we're functional around the clock to help you.
Amazing help support. They really help very quickly and solved my requests. Thank you Anthony.
Thanks you for your kind remark about our live chat support, it is delighting to know that Anthony could solve your requests faster. Your feedback helps us to reevaluate our commitment and efforts made for innovative ecommerce solutions. So, if you face any further concerns about our product personalizer app - InkyBay, feel free to contact us in the live chat.
THE SUPPORT IS EXCELLENT. Works for my screen printing business. great app!
Thanks for your kind remarks about our Product Personalization app. We're absolutely delighted to hear that InkyBay is perfectly aligned with your printing business. Your feedback motivates us to develop more solution-based tools to help you. We're also thrilled to know that our technical support team could serve you excellently. If you need any assistance at any point in your InkyBay journey, don't hesitate to reach out to us. We're always here to assist you.
Great live service every time i have an issue it is resolved.
Thank you so much for your kind words! We’re thrilled to know that our live support has resolved your issues promptly. Our team is dedicated to offering the best support possible, and your feedback motivates us to keep improving. Be assure that we're here whenever you need us!
This app covers a LOT of ground for product personalization and I'm so happy with all the assistance that I've gotten through the chat support! It's been fantastic!
Thank you so much for your kind feedback! We're delighted to know that you're enjoying Inkybay's features. We're also pleased to know that our support team has been very helpful to you. Your satisfaction means everything to us! If you need any further assistance at any point, we're always here to help.
Jesun was brilliant helping me to build my products and to get the finish for the Customer screen. The app is great and will really help my Customers to design products themselves in colours they like.
Thank you for your help Jesun
Thank you for sharing your wonderful experience! We're delighted to hear that Jesun was brilliant in helping you build your products and perfect the customer screen. It's fantastic to know that Inkybay will make it easy for your customers to design products in the colors they love.
If you need any further assistance or have more feedback, please don't hesitate to reach out. We're here to support you, and we appreciate your trust in Inkybay!
The tech team is always friendly and happy to help no matter what. It makes the app 10x better. Highly recommend.
I am so pleased with the support that I have received from customer service. Every issued that I had with settings, customer service were willing to help. I am forever thankful. Inkybay customer service team is awesome!
Very helpful customer service
Viyana was able to solve all my problems in a timely manner!
Pretty robust platform with an amazing support team that can quickly help you to find what you're looking for and modify the app if need be
Thank you for your feedback! We're glad to hear that you find Inkybay to be a robust platform for selling your customized products and that our support team has been quick to assist you in finding what you need and modifying the app as necessary.
If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!
