Redo

Great team, great onboarding, and so far a great product. Don't have any complaints and would recommend.

JY provided great, kind and prompt support

We've only recently been onboarded with Redo, but our experience so far has been excellent. Carson has been incredibly responsive and helpful throughout the process, always quick to answer questions and provide support when needed!

One of the biggest concerns when implementing a new platform is whether you'll continue to receive assistance after signing up. It's been reassuring to know that Austin, Carson and the Redo team have remained engaged and readily available to help us navigate onboarding and beyond. We're excited to continue working together and appreciate having such a responsive partner.

I've had a great Redo experience! They are super willing to jump on a call and help troubleshoot. I had a call with Tyler and Mason this morning, and they helped me work out any issues I had! System works great and really does A LOT! I use Redo for shipping, returns, and marketing! Would recommend!

Our store transferred from Loops to Redo and we have been very happy with the customer support and the returns portal functionality itself. The redo team takes on the engineering work for reformatting the checkout button to our liking. We are super grateful for everything the redo team has done for us. They helped a lot with troubleshooting complicated market pricing issues when shopify made their recent markets updates and were able to rectify our issues rather quickly.

Customers also mention the return and exchange process is superior to Loops, and the recurring cost was removed due to redo's pricing structure. Thanks Redo!

Great site! Makes everything easy to see and keeps things well organized. Customer service and team has always been super helpful. Set up and onboarding was awesome and painless!

Great experience. Very responsive and a seamless process for out customers.

Helpful and quick support. Love that they're in slack. Their AI feature is helpful with quick things, but, even when that doesn't quite answer my questions, they're quick to get someone live on to help assist.

Redo support is super helpful and fast with their responses. Dallin, Peter...they're all genuinely interested in helping us solve our challenges. The app works great for us...highly recommended!

Superb app, game changer for our returns. Saved us a ton of time and money. Support is superb. Highly recommend.