Reviews (822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, all‑in‑one post‑purchase platform that streamlines returns, exchanges, and operations. The returns portal is clean and intuitive, encouraging exchanges and store credit to retain revenue. Many use it to replace multiple tools for returns, protection, shipping, tracking, and communication. Merchants highlight smooth migrations, strong customization, reliable performance, and exceptionally responsive support that often builds custom solutions at no extra cost.
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Happy to have Mason from Support help us tweak and improve our service level this week. We are quite happy with Redo!
Carson was super prompt with his help and got all my concerns resolved right away! Thanks Carson!! :)
The redo team has made our return process seamless. We are very happy with the customer support and overall partnership.
Emry and plenty more have been a lovely help maneuvering around the setup phase :)
Nick was very efficient. He acknowledged the issue, explained the cause of the issue, and then implemented the fix.
Great app! Cade was very helpful today with answering my questions and getting me going in the right direction.
Dallin at Redo was a fantastic help and came up with creative solutions to help us solve the issues we were having. We are very happy with Redo and the way it makes our lives easier as a Brand and working with our warehouse that is also using Redo.
Some glitches, and limitations but overall works well and the team is extremely helpful.
Great product with tons of features!
Awesome support from Skyler. He quickly jumped in to the call, understood complex scenarios and immediately fixed all of them. No wait time or to-fro exchange of emails. It is exceptional support from him. Thank you Skyler and Redo team .
