Reviews (822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, all‑in‑one post‑purchase platform that streamlines returns, exchanges, and operations. The returns portal is clean and intuitive, encouraging exchanges and store credit to retain revenue. Many use it to replace multiple tools for returns, protection, shipping, tracking, and communication. Merchants highlight smooth migrations, strong customization, reliable performance, and exceptionally responsive support that often builds custom solutions at no extra cost.
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Customer service set up a call with us within the hour to fix how we wanted our Redo to operate on our site on our behalf. They also answered technical questions we were having about scam/fraud charges and fixed the issue as well.
Dallin and the team over at Redo are top notch. Always ready to assist on whatever we bring to the table. Keep up the great work.
Redo is the best decision we ever made! We made the switch and Redo provides and offers everything we need. They cater to our needs and work the best of their ability to provide all the specific things we need. Not to mention how attentive they are in helping us.
Customer assistance is great. The Redo team is always ready to help resolve issues and respond to inquiries, or escalate to the devs if something can't be fixed right away.
We love Redo!! The platform helps our business run smoothly and efficiently both on the returns/exchanges side and now with their amazing customer service portal. The whole team is amazing and super supportive whenever needed.
Fast service when we have questions so we can get back to servicing our customers timely.
Dallin is a legend. REDO has proven to be a reliable and intuitive operating system that has changed our workflow for the better. The staff are extremely helpful and always have a resolution for any problem that arise. Thanks REDO!
Been using REDO since they launched. The platform is super efficient and their customer service is unmatched they handle anything you need anytime you need it.
Great support. Shipping system is really nice. We switched from Shipstation and like it alot.
One of their reps, Samuel, was very helpful and patient with me! I needed to make a change to the styling of the "Checkout without free returns.." link (he turned it into a button and styled it to my satisfaction), and he patiently bore with me while I made up my mind on what looked better. Excellent service!!
