Reviews (822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, all‑in‑one post‑purchase platform that streamlines returns, exchanges, and operations. The returns portal is clean and intuitive, encouraging exchanges and store credit to retain revenue. Many use it to replace multiple tools for returns, protection, shipping, tracking, and communication. Merchants highlight smooth migrations, strong customization, reliable performance, and exceptionally responsive support that often builds custom solutions at no extra cost.
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I had a couple issues on creating a label & Dallin was great to work with & got to the bottom of the problem immediately!
We’ve been using Redo for a while now, great app with outstanding support. Special thanks to Dallin Orchard, who helped me set up the app, clearly explained how everything works, and even created custom flows based on my requests. He’s fast, knowledgeable, and very informative.
Thanks!
Redo has been great to work with. We had an issue come up, and their team was incredibly quick to resolve it while keeping us updated every step of the way. Really responsive and easy to work with.
Redo has been awesome. Great product, that continually gets better, and very responsive customer service.
Love it!
One of my favorite apps on Shopify! They make the returns and exchange process so easy for our customers!
Implementation was super easy and everyone on their team is on top of things so quickly! Onboarding was quick and painless. We're super happy with the platform so far!
App is great and their customer support team is excellent. Really responsive and helpful. Thanks!
We've been using this service for a while and have no issues. Even if something small comes up, they are quick to resolve.
Emry was awesome. Very helpful. Thanks Emry!