Reviews (822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, all‑in‑one post‑purchase platform that streamlines returns, exchanges, and operations. The returns portal is clean and intuitive, encouraging exchanges and store credit to retain revenue. Many use it to replace multiple tools for returns, protection, shipping, tracking, and communication. Merchants highlight smooth migrations, strong customization, reliable performance, and exceptionally responsive support that often builds custom solutions at no extra cost.
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Excellent support, and a returns system that customers seem to really like and essentially costs us nothing. Hard to beat.
Skyler was super helpful and was able to help answer my questions and resolve my issue!
Redo is my favorite shopify app i've ever used. And I love watching their team keep building! We're rooting for you! Thank you for being a great business and service.
Skyler is awesome. Courteous and answered all questions very quickly.
Best customer service.
5 Stars all the way!
Redo has been so helping in the daily operation of our multiple shopify store. Everyone is super helpful when something come up other then that nothing but smooth sailings since we implemented redo and we even get better shipping pricing.
Helpful and easy interface. It's like click and go. If you have any trouble, their support would be there to help!
Redo has been very easy to use, makes the return/exchange process so easy for our customers, and their customer support is top tier. Highly recommend!
Love using Redo! Cade was a great help with our questions too!!
I enjoy using redo! Super easy to navigate & implement what is required. The support & information you get when needed is always super helpful & efficient as well. Very happy customer.
I want to give a big shoutout to Greg from Redo. Every time I’ve needed assistance, he’s been incredibly timely with his responses and always goes above and beyond to help. No matter how small or complicated the issue is, Greg approaches it with patience, clarity, and a real willingness to find a solution.
What really sets him apart is his consistent follow through he checks in, keeps me updated, and makes sure everything is fully resolved. On top of that, he’s genuinely friendly, approachable, and easy to work with, which makes every interaction a great experience.
Greg’s support has been outstanding, and it’s clear he truly cares about providing excellent service.
