Reviews (822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, all‑in‑one post‑purchase platform that streamlines returns, exchanges, and operations. The returns portal is clean and intuitive, encouraging exchanges and store credit to retain revenue. Many use it to replace multiple tools for returns, protection, shipping, tracking, and communication. Merchants highlight smooth migrations, strong customization, reliable performance, and exceptionally responsive support that often builds custom solutions at no extra cost.
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Will and the team are always super helpful. The app is easy to use and completely hassle-free, makes the whole process really smooth!
The team is helpful. They were able to help me to navigate the app. They also go beyond in assisting with our needs even if it is outside their scope.
Jacob was fantastic to work with. He quickly helped us remove the package protection widget from our cart drawer, made the exact adjustments we requested, and tested everything to be sure it worked before confirming with us.
Communication was prompt the whole way through - thank you, Jacob!
Working with the Redo team has been a great experience. They’re responsive, supportive, and clearly invested. It’s obvious they care about their merchants and they are always willing to see how they can be of more help.
Cade at Redo is outstanding, professional, attentive, and goes above and beyond. Highly recommend!
I really appreciate their quick response time and having real people to deal with instead of AI.
Shipping and returns have been pretty efficient as well.
Cade was very helpful. He was able to resolve my issue expediently and was kind throughout the process. Five Stars!
There are real people behind the app, giving support and answering making sure everything works as expected even though app is already clear, simple and straightfoward.
Really good app, a lot of moving parts to begin with but ongoing support has been great!
Cade was very helpful in setting up a free shipping day for us. Thanks for the fast response!