Reviews (822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, all‑in‑one post‑purchase platform that streamlines returns, exchanges, and operations. The returns portal is clean and intuitive, encouraging exchanges and store credit to retain revenue. Many use it to replace multiple tools for returns, protection, shipping, tracking, and communication. Merchants highlight smooth migrations, strong customization, reliable performance, and exceptionally responsive support that often builds custom solutions at no extra cost.
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Redo has been the platform we've been waiting for to handle all of our returns with ease. Set up was super easy plus Jaxon and the team are very quick to help with any issues and customizations.
Responsive chat sessions are helpful during Q4! Cade helped me navigate a few edits I needed to make in Redo for a better customer experience!
The customer experience with the service team has been phenomenal. Big shout out to Will. Always punctual and getting things taken care of smoothly for Jungmaven.
They are always helpful in resolving any technological internal error we experience or operator error. Very hard working staff and they won’t stop till they find a solution. Special shout out to Will for being patient with me!
I have always been very happy with Redo. Their platform is excellent and the service is always outstanding. They are continually innovating and adding new services and functionality. Special shoutouts to Jaxon in support and our Account Manager Parker who are both always eager to help. I strongly recommend!
Colin was great! He helped answer my question in a clear and timely manner! Very helpful!
Redo has been one of the best apps we have installed. Everybody at the company is great to work with and the product works very well. Support is quick, thorough and extremely helpful. Highly recommend!
We LOVE Redo, this app and team have re-shaped how our brand is moving forward in the best way. Our customers have never been happier, and we can't say enough great things about the people behind Redo! They have a rockstar team and an A+ product!
Cade was very helpful !
The REDO team has been absolutely great and we use several of their services. Their customer support has been incredible and they are always adding new features and improving the platform.
