Reviews (822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, all‑in‑one post‑purchase platform that streamlines returns, exchanges, and operations. The returns portal is clean and intuitive, encouraging exchanges and store credit to retain revenue. Many use it to replace multiple tools for returns, protection, shipping, tracking, and communication. Merchants highlight smooth migrations, strong customization, reliable performance, and exceptionally responsive support that often builds custom solutions at no extra cost.
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Colin resolved our inquiry swiftly with real answers!
Will in customer support was great!
We switched over from Loop and are happy with Redo returns & customer care portal!
Jaxon has been very helpful and responsive to our needs that come up! Thank you!!
love this app and their customer service is soo helpful and always ready to assist. We have been with them for almost a year and have loved to see their growth as a brand.
This is sophisticated yet easy platform to use and their customer service is amazing!
Collin was so helpful in getting my return date extended for the holidays.
They are always helpful in resolving any technological internal error we experience. Very hard working staff and they won’t stop till they find a solution. Special shout out to Skyler for being patient with me!
Smooth setup and great customer service. A complete no-brainer.
Redo team is excellent. They are quick to respond, open to development on new ways to support our business specifically and are just about an all in one function to support our web business.
Redo has made the customer experience so much better and our customer service team's life so much easier! So happy with this service!
Cade specifically was helpful when we had some tech issues - he came right in and assisted!
Great app - totally worth it!!
