Reviews (297)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy and fast to set up, with smooth Shopify integration and no performance issues. They report higher conversion rates, increased average order value, and fewer shipping‑related tickets and disputes. Key benefits include shipping protection, return assurance (even on final‑sale items), and shifting risk away from the merchant. Support is consistently praised as responsive, proactive, and helpful with onboarding and customer service workflows.
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Great customer service, fast, efficient, and competent folks. I recommend them and the Return Assurance app.
I highly recommend this service and this app. Very professional company to work with. Extremely happy with this service!
I love adding this app to our store, It has provided alot of flexibility to our clients. Customer service is excellent. Thank you. Regards, Ariststyles
The entire process has been so helpful! The team at Kover knows their stuff and is ready to help businesses thrive! I highly recommend working with them.
Ran into an issue with the app working. Reached out to the help team and with in a couple hours they had figured out the issue and came up with a fix. Great support!
great app and concept! The on-boarding team are amazing, so helpful. Highly recommend. They worked with us every step of the way to ensure Seel was implemented correctly
I’ve done many different onboarding processes with different apps, and I have to say this is one of the most straightforward and smooth onboarding processes. You guys are killing it!
Amazing staff and Customer Succes Manager, they made sure Onboarding and implementation was smooth. So far its working really smooth and very easy to handle. Definitely recommend this app.
The Kover App is amazing! It’s both beneficial to customers as well as the business. Now we can offer returns on certain items that we would normally not be able to offer. Absolutely love it! ~ Suzanne
The onboarding process was seamless and easy, everything was set up quickly and with no issues. The team were really helpful guiding me through the process and I'm hopeful the app will bring in more sales!
