Reviews (296)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy and fast to set up, with smooth Shopify integration and no performance issues. They report higher conversion rates, increased average order value, and fewer shipping‑related tickets and disputes. Key benefits include shipping protection, return assurance (even on final‑sale items), and shifting risk away from the merchant. Support is consistently praised as responsive, proactive, and helpful with onboarding and customer service workflows.

July 14, 2026

goodgood

Orionride
Hong Kong SAR
About 1 year using the app
January 30, 2026

I used this app in the past and my customer shopped worry free. Trying the app again

Coutures Boutique
United States
Over 1 year using the app
November 30, 2025

Great app to give our customers a piece of mind if they want to be able to return. As a small business managing returns can be a headache and this is one less thing I have to worry about!

Reluxe Vault
United States
9 months using the app
November 30, 2025

Works seamlessly. Reliable and beneficial app for shopify stores

ibhi
United States
2 months using the app
Edited November 30, 2025

Overall UI is very good and simple and this seems to be an amazing premise. Have not had any claims yet or anything but it looks great. Will update in the future if needbe! So far haven't been able to get enabled with the free returns

XTREME Airsoft Superstore
United States
18 days using the app
Edited July 19, 2026

我们这样的卖家和顾客都放心一些,清楚明了,非常好的一款插件!

FREYARA Italia
China
9 months using the app
October 20, 2025

love this app to solve many package's problem

Sanyipace Sewer Camera
Hong Kong SAR
9 days using the app
May 26, 2025

提高客户信任的神器

QiTreasures
United Kingdom
1 day using the app
July 1, 2024

Overall, we've had a great experience using Seel and would recommend it to other vendors. The team is responsive and solution-oriented when facing any issues, and the process is straight forward.

23carat
United States
About 2 years using the app
December 27, 2021

Great customer service, fast, efficient, and competent folks. I recommend them and the Return Assurance app.

Asia Home Gifts
United States
10 days using the app