Reviews (1,440)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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So far so good - seems to be very easy to set up and works straight away. Will see how it goes now! Thanks to Jel for your help
We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your positive feedback with us!
Cheers, Kevin
I asked a lot of questions, but the customer service staff answered them very politely and clearly. I will buy this paid service!
Thank you so much for the 5-star review, DERM iNSTITUTE! We're always here and happy to help! 🙂 Cheers, Kevin
Very responsive support. Straight forward answers. Looking forward to seeing the results of incenting our customers with the app.
🌟 We really appreciate the 5-Star review, and we are so glad that we're able to assist you with your concern. If there's anything else you need help with or you have any questions along the way, please let us know. Thanks, Kevin
Awesome 24/7 customer support. Good app for small money. I really like it. If you need a good loyality program, Rivo is the best!
Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Best regards, Kevin
Great and easy to use! Any questions I had were answered quickly. This definitely added more value to my shop compared to others.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Cheers, Kevin
5 stars! Amazing and prompt customer service. All my enquiries were addressed right away. Paul is the greatest! Highly recommend!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
Useful rewards app and easy to set up. Thanks for great professional supporting by Pete. Expect more free function in the future.
Awesome! Thanks so much for the 5-stars and for the positive feedback! Best regards, Kevin
Great customer service, very thorough and friendly. Very easy to use. Set up is quick and easy. I can start earning points today!
Thank you so much for your kind words! We're glad that you find our platform easy to use and our team was able to help. We're excited for you to get the most of the app and we'll be with you every step of the way.😊🙌🏼 - Lea, Rivo Support Manager
Extremely helpful and sorted out issue with no fuss when my website updated to the new version. Couldn't see the Rewards pop up.
So glad we were able to assist you with your store update and fix the issue. Your feedback means a lot to us, and we truly appreciate it! 😊 Thank you so much for your support! 🙌
- Lea & Rivo Team
I used this app to start a loyalty program to reward customers. It was so easy to set up and people started joining straight away!
Thanks so much for the wonderful review! We're so happy that our app is helping your Shopify store! 🤩 If you need anything at all, we're always available to help. Much appreciated, Kevin
