Reviews (1,440)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

July 2, 2021

facil de editar, la version gratuita sirve perfectamente para premiar a tus clientes sin tener que gastar por algo mas en otras apps.

BeeLabs®
Mexico
About 1 month using the app
Rivo replied July 5, 2021

¡Me alegro de que te guste nuestra aplicación! Muchas gracias por la revisión de cinco estrellas. 🙌 Saludos, Kevin

January 21, 2022

Very Nice Customer Service, This App works very well and improves conversion rates, thanks again to all the staff for there hard work

Cleroux Inspired Soaps
Canada
About 5 hours using the app
Rivo replied January 21, 2022

We're so happy you are satisfied with our app and customer service! 🙌 If there's anything else you need help with, just let us know. We're always here for you. Thanks, Kevin

March 18, 2022

Can't believe the free app is full of features!!! Really this is the best free app there is! And not to mention the amazing support!

Kish Kreations
Australia
17 days using the app
Rivo replied March 18, 2022

It's music to our ears that you are happy with our app and customer support. Thanks so much for the 5-stars! 🙌 Much appreciated, Kevin

October 12, 2022

Awesome app and really helpful customer service , Abbie from Rivo Rewards went out of her way to help me with setting everything up.

Max and Rosy
South Africa
About 22 hours using the app
Rivo replied October 13, 2022

We are so happy you are enjoying our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

September 22, 2021

The app is full featured and it is very easy to setup a loyalty and rewards program using the app. Customer service is also very good.

TulipStuff
United States
5 months using the app
November 1, 2021

Great app, sales are up and it encourages people back. This is fab for us as we're really a one time buy shop in the Wedding industry!

Dollz Confetti
United Kingdom
6 months using the app
Rivo replied November 2, 2021

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the review! If you have any questions or need help along the way, please let us know! Much appreciated, Kevin

November 16, 2021

great support. Really happy with the support. The support is brilliant. Nothing better than good support. Thanks for all the support.

Fife Cycle Centre
United Kingdom
3 days using the app
Rivo replied November 16, 2021

🙂 We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If there's anything else you need, just let us know! All the best, Kevin

February 19, 2022

a very nice agent, explain and answer my concern and questions, He's very patient and polite. I will recommend this app to my friends.

Bedrock hobby
Canada
1 day using the app
Rivo replied February 21, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Much appreciated, Kevin

August 26, 2022

Abbie has been an amazing customer service representative! She helped me fix my problems and did more than enough to get me started :)

Nirvana Collective
Philippines
1 day using the app
Rivo replied August 26, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

April 9, 2023

Great Support and overall pleasant to work with. Easy to adjust customers points for any reason. I've enjoyed my experience thus far.

Pali-Mart
United States
About 2 years using the app
Rivo replied April 10, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Best wishes, Kevin