Reviews (383)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a centralized hub for live chat, help center/FAQ, web forms, email, and order tracking. They highlight quick setup, modern interface, strong free plans, and “unbeatable” pricing. The AI bot, mobile app, and multi-language support are praised for reducing support workload and improving customer experience. Merchants consistently commend fast, proactive support and say it boosts customer satisfaction and sales.
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Incredible platform and quick customer service. Super affordable and has everything that we need
We really appreciate you taking the time to leave such kind words. Thank you very much. We are glad that you are happy with the app and the customer support. Your feedback means a lot to us, and we are available 24/7 as you may need help. 💛
We are commited to continue to strive in provide the best possible user experience.
Thank you again!
Emma
Willdesk Customer Support Team
The app include built-in live translation for chat conversations.
Thank you so much for taking the time to send your amazing feedback! 🌟 We are delighted that you are happy app. We appreciate you taking the time to send us 5 stars.
We promise to continue to try to always provide the best possible user experience to everyone.
Please feel free to send us a message as you require support.
We are always available to help out. 😊👍
Thank you again!
Emma
Willdesk Customer Support Team of Channelwill
Nona is the best
Thank you so much for your kind words! We're thrilled to hear that you think Nona is the best — we agree! 😊 We'll be sure to pass along your praise. Looking forward to seeing you again soon!
Best regards,
Kim|Willdesk Support Team 😇
Quick response time!
Thank you so much for taking the time to send a review. We really appreciate the 5 stars! 🌟 We are happy that you liked the response time of our support team. We value your feedback. We will continue to try to provide best effort in driving the best possible user experience.
Please feel free to send us a message if you require any form of support.
We're available 24/7 to help out. 😊👍
Thanks again!
Emma
Willdesk Customer Support of Channelwill
https://www.channelwill.com/
Gute App mit tollen Funktionen, sehr zu empfehlen
Vielen Dank für Ihre freundlichen Worte und Ihre Empfehlung! Wir freuen uns, dass Ihnen die App und ihre Funktionen gefallen. Wenn Sie Anregungen oder Feedback haben, teilen Sie uns diese gerne mit – wir sind stets bemüht, uns zu verbessern! 😊
Mit freundlichen Grüßen,
Kim|Willdesk Support-Team
Great Experience!
Thank you so much for taking the time to send your amazing review! We're very glad you are happy with the app. We really appreciate your feedback, we promise to continue efforts in providing the best user experience from using platform.
Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to help out.
Thank you again!
Best regards,
Emma
Willdesk Customer Support Team of Channelwill
amazing support and app!
Thank you so much for your kind words! 🌟
We’re thrilled to hear that you’re enjoying the app and that our support team has been able to assist you promptly. It means a lot to us that you’ve already decided to make the switch—even during your trial period!
If you have any questions or need help with setup or features, we’re just a message away. Welcome aboard, and we’re excited to have you with us! 😊
All the best,
Sophie |Willdesk Support Team
Very easy to set up and great customer service!!!
Thank you for the fantastic review! 😊
We're so glad to hear that you found the setup process easy and that our customer service team was able to assist you. If you ever need anything else or have questions along the way, we're always here to help!
Best Regards,
Kim|Willdesk Customer Support
Problem fixed within minutes!
Thank you for your kind comment—we’re really glad to hear the issue was resolved quickly!
We always aim to provide a smooth and helpful experience, so if there’s anything we can do to support you further or help you feel fully satisfied with our service, please don’t hesitate to let us know. Your feedback is always appreciated and helps us continue to improve.
Feel free to reach out anytime—we’re here and happy to help.💓
Best Regards,
Nona |Willdesk Customer Support
good
Thank you for your feedback! 😊 We're glad to know that you're enjoying our app. Let us know if you need any assistance! 🚀 We'll be here to help!
Best Regards,
Kim
Willdesk Customer Support
