Reviews (383)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a centralized hub for live chat, help center/FAQ, web forms, email, and order tracking. They highlight quick setup, modern interface, strong free plans, and “unbeatable” pricing. The AI bot, mobile app, and multi-language support are praised for reducing support workload and improving customer experience. Merchants consistently commend fast, proactive support and say it boosts customer satisfaction and sales.
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very helpful
Thank you so much for taking the time to leave 5 stars! We are delighted that you're happy with the app and the support. We appreciate your feedback as we always try to provide the best user experience to everyone.
Please feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
Easy to set up, good to use. Great customer service.
Thank you so much for leaving a wonderful review! We're very delighted to hear that you are happy with the support and the platform. We really appreciate your feedback. We promise to continue and maintain high standards in user experience from using the Willdesk.
Feel free to send us a message anytime as you require support. We are available 24/7.
Thanks again!
Emma
Willdesk Customer Support Team
Excellent!
Thank you for your kind words! 😊 We're thrilled to hear that you're enjoying our service. If there's anything else we can assist you with, feel free to reach out anytime! 💖
Thank you for choosing, Willdesk!
Best Regards,
Kim|Willdesk Customer Support Team
Easy and solved my issues
Thank you so much for taking the time to leave an amazing review! We are delighted that you are happy with the app. We really appreciate your feedback, as we always try to improve users overall experience.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team of Channelwill
Excellent Customer Service, and app is very user friendly.
Thank you for your fantastic review! We're thrilled to hear that you found our customer service excellent and the app user-friendly. Your feedback motivates us to keep delivering the best experience possible.
If you have any questions or need assistance in the future, feel free to reach out!
Best regards,
Kim|Willdesk Support Team of Channelwill
great app and customer support
Thank you for your positive feedback! We're delighted to hear that you're enjoying both the app and our customer support. It means a lot to us!
If you need any further assistance, feel free to reach out anytime.
Best regards,
Kim|Willdesk Support Team of Channelwill
Very helpful, fast service! Couldn't have asked for a better experience!
Thank you so much for your kind words! We're delighted to hear that you found our service helpful and fast. Your satisfaction is our priority, and we're glad we could provide you with a positive experience. If you ever need assistance again in the future, please don't hesitate to reach out.
Best regards,
Mariadel 💗
Willdesk Customer Support 🌟
good customer service ,good APP
Thank you for the positive feedback! 😊 We're delighted to hear that you found our app and customer good! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀
Best Regards,
Kim
Willdesk Support Team 🌟
Buggy!
Hello there,
Your insights are invaluable to us, and we genuinely appreciate your effort in helping us enhance our app. 😇
After carefully reviewing the feedback aspects you encountered, our development team has been diligently working to identify and address these issues. We take your feedback seriously, and your input plays a crucial role in our commitment to delivering a seamless user experience. 😊
To ensure we address the specific concerns you raised, could you please provide more details about the bugs you encountered? Any additional information, such as error messages, steps to reproduce the issues, or specific scenarios where you noticed problems, will greatly assist us in pinpointing and resolving these issues efficiently. 🌹
Your cooperation is instrumental in our ongoing efforts to improve our app, and we want to assure you that your feedback is highly valued. We are committed to delivering a top-notch experience, and your input helps us achieve that goal. 🤗
Thank you once again for being an integral part of our user community and for sharing your thoughts with us. We look forward to hearing back from you and appreciate your continued support. 🌻
Sincerely,
Sophie | Willdesk Support
Its great!
Thank you so much for your positive feedback! 😊Please know that we are committed to providing seamless and efficient service to you 🌟 Your Satisfaction is our Priority! 🥰
Best regards,
Kim | Willdesk Support
