Reviews (383)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a centralized hub for live chat, help center/FAQ, web forms, email, and order tracking. They highlight quick setup, modern interface, strong free plans, and “unbeatable” pricing. The AI bot, mobile app, and multi-language support are praised for reducing support workload and improving customer experience. Merchants consistently commend fast, proactive support and say it boosts customer satisfaction and sales.
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It's so great. The customer service is so nice. It helps us to contact the customer. Excellent! !!!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Truly,
Willdesk Team
Professional customer service! Solved my problem and sent the installer on my phone, recommended！！！！
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Très bien et rapide pour les questions dont nous avons besoin ! L'application est facile a utilisé.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona | Willdesk Support
Outstanding support for this app. The App ie easy to use, very complete, and you can use it for free.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
The application is very useful in running a small shop. Customers have a very easy way to contact us.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support
他的客服真的很不錯，很有耐心，也幫到我所有的問題。
應用程式方面，要做到的地方都有。比官方的Chat Box更好。
我很滿意，重點是可以連結到Whatsapp，十分方便。
設置也很多元化，會一直用下去的。
非常感谢您在我们的应用程序上留下宝贵的评论！ ！您的支持和建议永远是威德克前进的最大动力！我谨代表所有团队成员向你们表示最诚挚的感谢！！
祝你生意兴隆，财源广进！
温暖的问候，
Willdesk 团队
真的非常简洁！很容易上手，不会的可以直接找在线客服帮你解决，真的非用心，效率也很高。非常满意，完全超出期望值。可以直接查询订单状态，还能自动解答问题，可以设置好模板之后自动回复，真的非常的好用。强烈推荐。
非常感谢您在我们的应用程序上留下宝贵的评论！ ！您的支持和建议将永远是Willdesk前进的最大动力！我谨代表所有团队成员向你们表示最诚挚的感谢！ ！
祝你生意兴隆，财源广进！
Willdesk 团队
對使用中文的使用者來說，有中文的客服非常方便，有任何問題也譨比較快的處理～中文客服的Molly也非常熱心的幫助我解決的問題，還告知當新功能上線時會主動通知我，非常貼心，這對我們新上線的賣家來說是很大的幫助！
谢谢你给我们一个五星级的评论。我们真的很感激，觉得我们为你服务得很好。我们将非常感谢您的支持，向您的朋友推荐我们的应用程序，这样我们就可以向其他人传播帮助。如果你有任何问题，请随时与我们联系！！！我们将随时为你提供服务。我们会一直在这里为你服务!
最好的问候。
Molly--Willdesk支持
Début de lancement et d'utilisation de l'application,les premiere impression et le support son très bon
Merci pour votre évaluation 5 étoiles. Nous sommes ravis de savoir que nous avons pu vous offrir un excellent service. Nous serions très reconnaissants si vous pouviez parler de notre application à un ami afin que nous puissions aider plus de personnes. Veuillez nous contacter à tout moment si vous avez des questions !! Nous serons toujours disponibles pour vous aider !
Sincères salutations,
Nona|Willdesk
A very user friendly app! Customer support (Jade) is very helpful, patient and efficient! love the app!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jade|Willdesk Support
