Reviews (383)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a centralized hub for live chat, help center/FAQ, web forms, email, and order tracking. They highlight quick setup, modern interface, strong free plans, and “unbeatable” pricing. The AI bot, mobile app, and multi-language support are praised for reducing support workload and improving customer experience. Merchants consistently commend fast, proactive support and say it boosts customer satisfaction and sales.
Refine
-
By rating
10/10 für diesen Support. Absolute Empfehlung der App! Die App funktioniert auch super! Alles wird ganz einfach erklärt und wie gesagt der support via Chat ist 1A!
Hello, IRRESS BEAUTY | irress.com!
Es ist großartig, dass Sie Ihre Zufriedenheit zum Ausdruck bringen, indem Sie eine Bewertung schreiben. Es bedeutet uns so viel. Wir haben hart daran gearbeitet, unseren Kunden das bestmögliche Erlebnis zu bieten. Bitte beachten Sie, dass wir immer offen für Vorschläge sind, wie wir unsere Dienstleistungen weiter verbessern können. Senden Sie uns einfach eine kurze Nachricht im Live-Chat, wann immer wir rund um die Uhr geöffnet haben. Habt einen schönen Tag und bleibt gesund!
Mit freundlichen Grüßen
Nona
Hasta el momento bien espero no se desactive todo muy bien . hemos inbstalado con facillidad y configurado todo super rapido , esperamos no se desactive rapidemente
Gracias por darnos una revisión de 5 estrellas. Estamos muy agradecidos de sentir que le servimos bien. Apreciaremos mucho su apoyo al recomendarnos a su amigo sobre nuestra aplicación, para que podamos ayudar a otras personas. Si tiene alguna pregunta, no dude en contactarnos en el chat en vivo y el correo electrónico.
Saludos cordiales,
Nona|Soporte de Willdesk
This new application is quite good, technical support is very timely in place, the function is also in continuous improvement, look forward to change for the better!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
This help me in my work. And also the customer service is so patience and kindness.
This help me in my work. And also the customer service is so patience and kindness.
July 4, 2022
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
5 out of 5 !!!! Thank you Ashley!! She really helped a lot! We will keep using this app and giving feedback ! Customer service is really good! Keep helping us solve all the questions!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Ashley|Willdesk Support
I like it very much. App is loading faster, is more stable, and is customer-oriented, better than other inbox apps, I expect it will integrate with the Instagram channel in following days!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
She was very helpful and quick to respond. She also provided additional helpful information.
I am Japanese and not very good at English, so I was very happy with her kindness.
Thank you, pia.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia | Willdesk Support
Excellent Service beyond any imagination.
Superb app with alot of functions and very good user interface.
Everything is absolutely amazing with this app and the workers.
5 stars are not enough!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
Kelly|Willdesk Support
Benutzerfreundlichen Oberfläche. Man versteht sofort wo was eingerichtet werden. Falls doch Fragen entstehen, beantwortet der Support in kürzester Zeit.
Einfach top, kann ich wirklich sehr empfehlen
Vielen Dank für Ihre positive Bewertung! Wir freuen uns zu hören, dass Sie unsere benutzerfreundliche Oberfläche schätzen und dass unser Support-Team schnell und effektiv Ihre Fragen beantworten konnte. Es ist großartig zu hören, dass Sie unsere App empfehlen würden. Wir werden weiterhin daran arbeiten, unseren Service zu verbessern und Ihre Erwartungen zu übertreffen. Vielen Dank für Ihre Unterstützung!
- Mariadel 💖
I recently had the pleasure of interacting with Willdesk chat customer service representative, and I have to say that I was thoroughly impressed with the level of service I received. The reply was quick and detailed. Thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mia | Willdesk Support
