Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

June 3, 2026

good

Udupp
India
About 2 hours using the app
Propel Commerce replied June 4, 2026

Hello friends at Udupp,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 31, 2026

Very usefull app.

Lulu Steiner
United States
10 days using the app
Propel Commerce replied July 31, 2026

Hello friends at Lulu Steiner,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

June 1, 2026

Very cool to watch the customer journey and see what’s working.

Daily Health & Beauty
United States
1 day using the app
Propel Commerce replied June 2, 2026

Hello friends at Daily Health & Beauty,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 26, 2026

Great tool for heatmap especially if your starting out. Also Ryan from support team was also really helpful.

Highly Pookie
India
About 21 hours using the app
July 22, 2026

Very good app!

TrendRogue
Spain
4 days using the app
Propel Commerce replied July 23, 2026

Hello friends at TrendRogue,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

July 21, 2026

Great app thanks!

ToneaGlow
France
3 days using the app
July 21, 2026

Really really usefull and super support :) thanks

DEARDAY-MEMORIES
Switzerland
About 1 hour using the app
February 19, 2026

Great app and customer service! I've used them in the past, and just re-downloaded. I appreciate the analytics/insights I've gotten, as far as how my customers are interacting with my website. Lots of great data that has helped me restructure my site for more conversions.

Really appreciate their team, the quick responses, and the features propel offers. 10/10 recommend!

Pop Snax
United States
3 months using the app
Propel Commerce replied February 20, 2026

Hello friends at Pop Snax,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 28, 2026

Amazing app honestly
Highly recommended

European Household
Lebanon
3 months using the app
Propel Commerce replied May 29, 2026

Hello friends at European Household,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

April 21, 2026

I like it, it's helped me fix quite a bit on my site I didn't realize was causing issues for customers

Hair Dance
United States
Over 3 years using the app
Propel Commerce replied April 22, 2026

Hello friends at Hair Dance,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce