Propel Replay, Survey, Heatmap

This app has really helped understand what customers are looking for and any problems they have along the way. It also helps track where customers are coming from.

Really impressed by this app - everything just works and it doesn't seem to impact our site performance or user experience which was always my main concern. The recordings have been incredibly helpful in giving us insight to what changes we need to make and the heatmaps have really helped us realise where our visitors are spending most of their time.
We will definitely be moving to a paid tier very soon.
The support from the team has been great so far too!

We’ve had a great experience with this app so far. It’s intuitive, reliable, and has significantly improved our workflow and customer journey. Everything runs smoother, and our team finds it genuinely useful day-to-day. Highly recommended!

Just started using Propel app and have already made some changes to my site based on what I am seeing. Also, seeing some weird stuff on my site pages that I did not know what happening. Very valuable from day one, highly recommended.

This app was a lifesaver. We caught a user experience issue with color swatches and sizes in the playback. Our conversion rate increased almost immediately after the fix.

Thanks for making an easy to use app that does what it says it will do!

No option to remove customers personal data collection. This just adds problems complying with Privacy Policy regulations. Unnecessary when you need just Heatmap & Session recording to observe customer behavior. No need to know customers' name, physical & IP address, phone and web fingerprint.

False marketing. Free Sampler membership in the Pricing's options not available after installing the app. Pageviews limit reached right from the start.

Great for getting a look at what shoppers are doing, or not doing. It's been really helpful in getting data to tweak the site design. It works well and it's quick with recorded sessions being available in seconds.

We came from Lucky Orange and have to say that Propel is miles ahead in quality at much better pricing! Sure, the UI is not as fancy - but it makes up for it in every other facet. Half of our session recordings on Lucky Orange were basically useless due to the app not recording properly. Frustrated at what felt like a waste of money we luckily found Propel. Every session is recorded perfectly and we love that it shows accurate cursor tracing. 10/10 can't recommend this app enough.

Super simple to use! The free plan is a huge help for small stores, especially during the testing phase. And big thanks to Tom for increasing the pageview limit. If you’re looking for a replay session app, this is the one!

Very useful app that allows to see where customers are clicking or viewing on your site. Works a treat when used alongside Microsoft Clarity but this will be my new go to! (Also free up to a certain amount of pages so can't go wrong!)