Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

January 25, 2023

prima app, werk soepel, installatie zonder problemen en je krijgt echt inzicht in zaken die op je shop beter kunnen.

Shopvoorgezondheid
Netherlands
5 days using the app
Propel Commerce replied January 25, 2023

Hallo vrienden van Shopvoorgezondheid,

We zijn blij te horen dat onze app uw bedrijf helpt! Bedankt voor de review Berry! Geniet van de app en meer kracht voor uw bedrijf! 🚀

- Leo @ Propel Koophandel

April 3, 2023

Netter Support und super Programm :-) sehr zu empfehlen! Die Aufzeichnungen haben uns sehr geholfen, den Shop zu verbessern.

uvv-shop.de
Germany
26 days using the app
Propel Commerce replied April 3, 2023

Hallo Freunde des uvv-shop.de,

Wir freuen uns zu hören, dass unsere App Ihrem Unternehmen hilft! Danke für die Bewertung, Ralf! Genießen Sie die App und mehr Power für Ihr Unternehmen! 🚀

- Leo @ Propel Commerce

Edited September 12, 2022

Werkt tot nu toe redelijk. Gewoon om wat meer inzicht te krijgen in gedrag van de bezoekers. Alleen het bekijken van de video's is niet altijd eenvoudig.

DINelek.nl
Netherlands
10 months using the app
Propel Commerce replied September 12, 2022

Hello friends at DINelek.nl,

Thanks for your feedback. You rated the app as 2-stars, but your review sounds rather positive. Was the 2-star review a mistake? Is there anything we can do to help you get more out of the app?

- Chris @ Propel Commerce

May 12, 2022

veloce e semplice da utilizzare, permette di vedere le sessioni con un click verificando se il sito è ok o permette di capire se ci sono miglioramenti da applicare

Patterntag
Italy
7 days using the app
Propel Commerce replied May 12, 2022

Hello friends at Patterntag,

Grazie mille per la recensione, Loris! Chattaci ogni volta che hai bisogno di aiuto! Goditi l'app e più potenza per la tua attività! 🚀

- Leo @ Propel Commerce

October 10, 2022

Me gusta esta aplicación para encontrar problemas en la navegación de mi sitio web y observar comportamientos en algunas promociones o fechas de interés. El servicio de atención es rápido y confiable.

Re.torna Record Store
Mexico
3 months using the app
Propel Commerce replied October 10, 2022

Hola amigos de Re.torna Record Store,

¡Gracias por la evaluación IMPRESIONANTE, Claudia! Eres muy apreciado. ¡Disfruta de la app y más poder para tu negocio! 🚀

- Tom @ Propel Comercio

March 31, 2026

Great app, very useful and easy to use. The support team is responsive and helpful. Highly recommend it!

MaisonTextile
Romania
5 months using the app
Propel Commerce replied April 1, 2026

Hello friends at MaisonTextile,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 29, 2026

Great app for replays and heatmap. Also, great support.

Kovapak
Canada
About 1 month using the app
Propel Commerce replied April 12, 2026

Hello friends at Kovapak,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

March 26, 2026

Very good app!!

Velqlo
Netherlands
5 months using the app
Propel Commerce replied March 27, 2026

Hello friends at Velqlo,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 17, 2025

Super App! Sehr hilfreiche Customer insides!

Nordic Soulmates
Germany
9 days using the app
Propel Commerce replied February 17, 2026

Hello friends at Nordic Soulmates,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 14, 2025

It has been helping me a lot, more than I expected. I’m very satisfied.

Benri Choice
Japan
2 months using the app
Propel Commerce replied December 20, 2025

Hello friends at Benri Choice,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce