Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

September 25, 2024

Vi er meget tilfreds med app'en. Den levere de data vi har brug og til en fair pris

Lion Jewels
Denmark
14 days using the app
Propel Commerce replied September 26, 2024

Hej venner hos Lion Jewels,

Vi er glade for at høre, at vores app hjælper din virksomhed! Tak for anmeldelsen, Henning! Nyd appen og mere kraft til din virksomhed! 🚀

- Leo @ Propel Commerce

September 20, 2024

Good recording app! We changed from another recording app because it terminated the service. But this app seems to be much better. Easy to use.
It also has a survey feature, good to take a small survey.

Wrapgrade
Japan
4 months using the app
Propel Commerce replied September 21, 2024

Hello friends at Wrapgrade,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 23, 2024

Nice to identify jump-off points and issues of your store.

up2promo
Germany
2 days using the app
Propel Commerce replied July 24, 2024

Hello friends at up2promo,

We're glad to hear our app is helping your business! Thanks for the review, Marvin! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 16, 2024

We just started a new stored and unfortunately still on budget, but its great to see recordings because we can check if there are some problems with website and make it better! Great app!

GEMBAR
Czechia
5 days using the app
Propel Commerce replied July 17, 2024

Hello friends at GEMBAR,

We're glad to hear our app is helping your business! Thanks for the review, Frederika! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

May 25, 2024

The support is fast and the cost for the features is low, making it a highly recommended application.
I plan to use it again in the future.

mutta.
Japan
3 months using the app
Propel Commerce replied May 27, 2024

Hello friends at mutta,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 22, 2023

Super application.
Et en cas de problème l'équipe est rapidement disponible et à l'écoute.

La Magie du Naturel
Switzerland
Almost 2 years using the app
Propel Commerce replied September 23, 2023

Bonjour les amis de La Magie du Naturel,

Merci beaucoup pour votre avis, Filipe ! Nous sommes toujours heureux de vous aider à tout moment. Discutez-nous chaque fois que vous avez besoin d'aide ! Plus de pouvoir pour votre entreprise ! 🚀

-Léo @ Propel Commerce

March 20, 2023

Fantastic instrument, exceptional client support - a superb experience that exceeds expectations! :-)

Allegra
France
14 minutes using the app
Propel Commerce replied March 20, 2023

Hello friends at Allegra,

Thank you very much for the review, Aude! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

November 11, 2022

everything was great - easy , fast and very great support. Hope to work with propel replays in future a lot

Galaxieregister.de
Germany
8 months using the app
Propel Commerce replied November 11, 2022

Hello friends at Galaxieregister.de,

Thank you very much for the review, Marc! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited December 8, 2022

Great app! Love it. Very useful and works perfectly fine. A must in your store to identify gaps & opportunities!

Sanchis Salcedo
Spain
9 months using the app
Propel Commerce replied November 14, 2022

Hello friends at Sanchis Salcedo,

Thank you for your AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 15, 2023

良い製品と素晴らしいサポートでおすすめです。
ユーザーの行動を正確に再現してくれるのでサイトの改善に役立ちます。
問題があった場合にも素早いサポートで解決してくれる安心感があります。
単機能の割に少し値が張るため★4としました。

COTANTIN
Japan
2 months using the app
Propel Commerce replied June 15, 2023

コタンタンの皆さん、こんにちは。

YASUYUKIさん、レビューありがとうございます!高いと思われて申し訳ありません。 🚀

これ以上の便利さと機能を備えたアプリは他にはないと思います。また、専任のカスタマー サービス チームが年中無休で営業しています。

- レオ @ プロペルコマース

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Hello friends at COTANTIN,

Thank you very much for the review, YASUYUKI! We're sorry to hear that you think it's pricey! 🚀

I believe you will never find any other app with more usefulness and features plus a dedicated Customer Service Team open 6 days a week!

- Leo @ Propel Commerce