Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

November 16, 2025

very good and helpful to understand your clients.

Suurello
Germany
12 months using the app
Propel Commerce replied November 23, 2025

Hello friends at Suurello,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

November 16, 2025

The customer service team is very nice and the application is very useful.

Alpha Spirit Store
Spain
10 days using the app
Propel Commerce replied November 23, 2025

Hello friends at Alpha Spirit Store,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

October 21, 2025

its an amazing app if you want to track your customers

Liam & Ivy
Netherlands
4 months using the app
Propel Commerce replied October 22, 2025

Hello friends at Liam & Ivy,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

September 21, 2025

Great app!

Ballonnenshop.nl
Netherlands
16 days using the app
Propel Commerce replied September 27, 2025

Hello friends at Ballonnenshop.nl,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

August 27, 2025

good app

Aguacero | Transforma tu Piel & Cabello
Mexico
About 19 hours using the app
Propel Commerce replied August 28, 2025

Hello friends at Aguacero | Transforma tu Piel & Cabello,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

July 23, 2025

Very helpful support!

Simply.Bike
Germany
About 3 hours using the app
Propel Commerce replied July 24, 2025

Hello friends at Simply.Bike,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

July 16, 2025

very good service

Meleni Baby
Türkiye
About 10 hours using the app
Propel Commerce replied July 18, 2025

Hello friends at Meleni Baby,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 28, 2025

The app is great to either start a web page or when you re design.

Sticky México
Mexico
About 20 hours using the app
Propel Commerce replied June 29, 2025

Hello friends at Sticky México,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

June 20, 2025

Fantastisk og rask kundestøtte! Anbefales

Scanvision
Norway
40 minutes using the app
Propel Commerce replied June 23, 2025

Hei venner på Scanvision,

Takk for den FANTASTISKE anmeldelsen! Du blir veldig verdsatt. Nyt appen og mer kraft til bedriften din! 🚀

- Tom @ Propel Commerce

June 19, 2025

Nice App!

Colamo
Hong Kong SAR
About 2 months using the app
Propel Commerce replied June 23, 2025

Hello friends at Colamo,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce