Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

November 15, 2024

This app really helps me out when trying to see why products arent being added to cart.

Hybrid EyeWear
United States
27 days using the app
Propel Commerce replied November 18, 2024

Hello friends at Hybrid EyeWear,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 28, 2024

I have not had this app downloaded for long, but it has already been useful for seeing how customers interact with my shop. Customer service is fast, polite and very helpful.

PINK SKY SPARKLE
Canada
About 15 hours using the app
Propel Commerce replied September 30, 2024

Hello friends at PINK SKY SPARKLE,

Thank you very much for the review, Melissa! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 18, 2024

Very good app for tracking analytics and exteremly helpful customer support

Mythr
United Kingdom
5 minutes using the app
Propel Commerce replied September 20, 2024

Hello friends at Mythr,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 18, 2024

Does what it says, got 1500 sessions free by verifying my store. Very useful. I would recommend this to any people trying to get more insight into customer activity.

Stefan Thomas
United Kingdom
35 minutes using the app
Propel Commerce replied September 20, 2024

Hello friends at Stefan Thomas,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 15, 2024

It’s a great app and it improves conversion. You’ll be able to track all activity on your website and see what you can improve / change so you can generate more customers.

Liptastic
United States
5 days using the app
Propel Commerce replied July 16, 2024

Hello friends at Liptastic,

We're glad to hear our app is helping your business! Thanks for the review, Lilly! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 26, 2024

Extremely happy with this APP. It's helped significantly fixing my product page, which has helped with conversion.

Music Boxing Training Machine
Australia
15 days using the app
Propel Commerce replied February 27, 2024

Hello friends at Music Boxing Training Machine,

We're glad to hear our app is helping your business! Thanks for the review, Brian! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 28, 2023

Works well and provides excellent value. I tried five or six competitors to get to this one.

GuavaBamboo
Canada
4 months using the app
Propel Commerce replied December 30, 2023

Hello friends at GuavaBamboo,

We're glad to hear our app is helping your business! Thanks for the review, Marcel! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 8, 2023

Amazing.. it does exactly what its supposed to job .. allows me to see what to improve in my store or what frictions potential buyers are having .. and what locations to target.. Very useful app

GREEN CARD NATION
United States
About 1 year using the app
Propel Commerce replied December 9, 2023

Hello friends at GREEN CARD NATION,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

January 30, 2023

easy use and well the technical support are very prompt to help on time thanks for all team who working on the App

Homeyla
United States
About 21 hours using the app
Propel Commerce replied January 30, 2023

Hello friends at Homeyla,

Thank you very much for the review, Mohamed! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 17, 2022

great app! this is even better than Google Analytic.
and thanks to this app I can spot issues with my theme easily.

EsaModa
United States
6 months using the app