Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

March 13, 2023

seems good so far. easy to install also and easy to use. although it would be a good feature to download the recordings to share with your team

Braeside Displays
United States
11 minutes using the app
Propel Commerce replied March 13, 2023

Hello friends at Braeside Displays,

Thank you for the AWESOME review! Rest assured that your feedback is well received. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 22, 2022

Very helpful app to see your customer's journey and hang-ups in your store. They even offer a free plan for stores that have not gained a lot of traffic.

TFC&H Co.
United States
12 days using the app
Propel Commerce replied February 22, 2022

Hello friends at TFC&H Co,

Yes, we aim to support more small businesses like yours! Thank you very much for the review! Much appreciated. More power to your business!

- Leo @ Propel Commerce

June 6, 2022

I think it's a great idea and a great app. It gives direct insight into what visitors are doing on my site. I can leverage this data to tweak prices, rearrange the site, etc., based on customer behaviors.

Shujaa Tees
United States
5 months using the app
August 3, 2021

Le doy a todo 5 estrellas, me parece una app genial en la cual puedes ver el comportamiento de tus clientes y poder corregir o facilitar muchas cosas, que sin esta App tan maravillosa no podrías saber. TOTALMENTE GENIAL

DELICATOLA
Spain
14 minutes using the app
Propel Commerce replied August 3, 2021

Hello friends at DELICATOLA,

Estamos muy contentos de saber que la aplicación lo está ayudando a obtener información sobre el comportamiento de sus clientes. ¡Muchas gracias por la increíble reseña! 😊

- Chris @ Propel Commerce

April 2, 2026

nice

Pria
United States
20 days using the app
May 18, 2026

love it!

Clairmont Marseille
Netherlands
11 months using the app
Propel Commerce replied May 19, 2026

Hello friends at Clairmont Marseille,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 10, 2026

Does exactly what it says on the tin

SalisburyShoprun
United Kingdom
4 days using the app
Propel Commerce replied March 11, 2026

Hello friends at SalisburyShoprun,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

March 4, 2026

great responds! nice app! very easy to install

Flufiffy | Where Pets Find Joy
Netherlands
About 3 hours using the app
Propel Commerce replied March 5, 2026

Hello friends at Flufiffy | Where Pets Find Joy,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 10, 2025

app looks amazing

Celvane
United States
About 2 hours using the app
October 9, 2025

amazing

Zyntriva Store
Romania
About 6 hours using the app